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Frequently Asked Questions - Passenger Departure Guide

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Ideally, you should arrive 2 hours prior for domestic departures and 4 hours prior for international departures.

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Lucknow Airport has a public Wi-Fi network, giving you access to 60 minutes of free Wi-Fi. You require a valid Indian mobile number to access it. You can also buy a high-speed Wi-Fi network at a minimal cost once the free access time limit is over.

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An Unaccompanied Minor Passenger is a child between the ages of 5 and 12 travelling without a parent or legal guardian. The term is used in immigration law and airline policies. A Young Passenger is a child between the age of 12 and 17.

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Yes, Lucknow Airport offers barrier-free access for passengers with special needs. Also, there are reserved parking slots, ramps and special restrooms. In addition, wheelchairs are available at the departure ramp of the airport. Customer Service Executives at the airport assist and guide you throughout the journey. You are requested to contact your respective airline or the Airport Terminal Managers for further assistance.

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As of now, there are no waiting room facilities available at the Lucknow Airport. Passengers are advised to wait at nearby hotels if their flight is scheduled after 3 hours or more.

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You can take up to 15 kg of check-in baggage without extra charge. Each airline has defined guidelines regarding luggage – both check-in and carry-on.

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Most airlines allow passengers with special needs to take their wheelchair with them. However, you should inform the airline beforehand.

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Lucknow Airport is well-connected with Lucknow Metro from the city. Private services like pre-paid taxis, app-based cabs and autos are also readily available.

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