Acoustic Hotel & Spa

4.7/5(635 Reviews) rating

4 Star Hotel

152

1/152

About hotel

Welcome to Acoustic Hotel & Spa, where convenience, comfort, and luxury come together in perfect harmony. Our 4-star hotel is located in the bustling city of Hanoi, just steps away from the picturesque Hoan KiemLake. Our prime location gives you easy access to popular attractions like Train Street, Hoa Lo Prison Museum, and the iconic St. Joseph's Cathedral, making us the ultimate choice for avid travelers looking to explore the city. Leave behind all your travel worries as we offer smooth and hassle-free transfers to and from Noi Bai International Airport, which is only a short 25-minute drive away. As you step into one of our meticulously designed 65 air-conditioned rooms, you'll be greeted with modern amenities such as minibars, flat-screen TVs, and complimentary Wi-Fi. Our spacious bathrooms feature bathtubs or showers, complimentary toiletries, and hairdryers to add a touch of indulgence to your stay. Each room also comes equipped with a phone, safe, and desk for your convenience. For ultimate relaxation, pamper yourself at our full-service spa, where rejuvenating massages and facials await. Stay connected with our complimentary Wi-Fi throughout the hotel and take advantage of our additional services such as a concierge, dry cleaning, and business center. Start your day with a delectable breakfast at our restaurant, serving a variety of local and international dishes, or unwind with a refreshing drink at our bar and lounge area. Our 24-hour room service is always at your disposal, ensuring all your needs are met. Experience the best of Hanoi with affordable accommodations at Acoustic Hotel & Spa. Our hotel is suitable for all types of travelers and offers top-notch amenities and services to make your stay truly memorable. Easily book your stay with us online and take advantage of our competitive Acoustic Hotel & Spa room prices. Don't miss out on a chance to explore the city's rich culture and history while indulging in the comfort and convenience of our hotel. Visit us at 39 Tho Nhuom, Hoan Kiem, Hanoi100000, Vietnam, and make your trip a truly unforgettable one. Book Acoustic Hotel & Spa Online now.

Highlights

• 4-star hotel in Hanoi's Hoan Kiem district • Located near Hoan Kiem Lake and Train Street • Within walking distance of St. Joseph's Cathedral and Thang Long Water Puppet Theatre • 65 modern rooms with air conditioning and complimentary Wi-Fi • Spa with massage and facial services • Business center with additional services for business travelers • On-site restaurant and room service available 24/7 0.7 from Flag Tower of Hanoi and Vietnam Military History Museum 0.8 from Red Moon Gallery and Embassy of Singapore 0.9 from Vietnam National Museum of Fine Arts 25.3 from Noi Bai Intl. Airport (HAN)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

Snack bar

Library

Terrace

Concierge desk

Bicycle rentals

Coffee/tea

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

Snack bar

Library

Terrace

Concierge desk

Bicycle rentals

Food & Beverages

Coffee/tea

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Pet Policy

Pets not allowed.

₹4,163

₹21,371

81% OFF

+ 712 taxes / night

Earn 48 Reward Points

Flat ₹696.38 off included with coupon INTSTAY

Select Rooms

Senior Double or Twin Room, City View

269 sq.ft

Smoking policy – non-smoking available

Electric kettle

Soundproof

Minibar

Desk

Free toiletries

Safe

Room Service

Blackout Curtains

Bathtub or shower

Bidet

Body soap

Toothbrush

Toilet paper

Shampoo

Slippers

Private bathroom

Hairdryer

Housekeeping - daily

Air conditioning

See All

OPTION 1

Refundable

₹4,163

₹21,371

81% OFF

+ 712 taxes / night

Update Price

Earn 48 Reward Points

Flat ₹696.38 off included with coupon INTSTAY

Amenities

Location

Street, Hanoi, 100000

View on Maps

Ratings & Reviews

4.7/5

635 Ratings

Fabien Mairesse

5/5

28 Jan, 2024

We were really happy with our 3 days stay at Acoustic hotel. Service at the level of a 5 star hotel. The staff is working hard to offer their customers the best possible experience. As an example we informed them after the first morning of a minor problem with our bathroom : it was fixed within the hours and we saw them verifying all the others rooms in the morning. Really proactive, they helped us to book the tickets at the puppet show and gave us tons of informations on the best places to visit. Room and bed were comfortable, breakfast choice and quality was great. We tried few of their cocktails who were really good as well. They have a lovely rooftop but it was too cold to enjoy it. Conveniently located 900m away from most attractions in Hanoi we will surely come back. See you next time!

jovan fernandes

5/5

11 Dec, 2023

I had the most delightful stay at Acoustic Hotel & Spa in Hanoi's enchanting Old Quarter. From the moment I stepped in, I was welcomed by a friendly and accommodating staff. The hotel's breakfast spread was simply amazing, offering a tempting array of delicious options to start the day. The sky bar provided breathtaking views while sipping on refreshing drinks. The spa services were top-notch, leaving me feeling rejuvenated. Moreover, the hotel's prime location made exploring the Old Quarter a breeze. I must give a special shout-out to Ms. Kim, whose friendly nature and hospitable service made me feel right at home. I highly recommend this hotel for an unforgettable experience in Hanoi.

Michael G

5/5

3 Dec, 2023

We stayed here for the first part of our honeymoon and it was great!! Tommy up front was amazing and really went out of his way to make sure we were taken care of during our stay. The rest of the staff was top notch as well. The room, breakfast, location, staff, and spa were all great. We have already been recommending this hotel to people traveling to Hanoi. We even had flower, balloons, and cake decoration done in our room for our honeymoon. So glad that this will be a part of our honeymoon memories forever. They also assisted us with having a car pick us up from the airport late at night. We plan to stay here again when we come back to Hanoi one day.

OLiX (OLiX)

5/5

17 Jan, 2024

Had a really good time in Hanoi staying qt Acoustic Hotel. The hotel Staff was ⭐️⭐️⭐️⭐️⭐️. Also the room was really nice, and the breakfast! When we will come back here this is for sure the place where we will stay! The staff took care of our needs from arriving, to booking trips, to calling us cabs or airport transfer and till check out. It was one of the best hotel staff I have ever seen in my travels. Thank you everyone for taking care of us!

A L

5/5

29 Oct, 2023

Beautiful rooms, suit couples! Love their professionalism, warmth and always ready to help. For certain not a 3 stars hotel. There is a gym but small, still it's decent. Okay the breakfast is so good! I love healthy food(into health and fitness) and they have fresh fruits(passion fruit and papayas are excellent), love their poach eggs in western style. So worth it to wake up early for the breakfast. If I'm there I would definitely book that hotel again.

Fabien Mairesse

5/5

28 Jan, 2024

jovan fernandes

5/5

11 Dec, 2023

Michael G

5/5

3 Dec, 2023

OLiX (OLiX)

5/5

17 Jan, 2024

A L

5/5

29 Oct, 2023

All Policies

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.