La Chambre Milano

Where do I begin: First given the WRONG room and was told it was the correct one. Paid 170 extra euros for a kitchen and extra bed. We were given a room with neither. Was told it was correct room (even showed my reservation showing the extra cost) was told then “the room was full and everything was booked”. We then had to demand at least the extra bed, which after much conversation was done for us (had to be assembled and brought from another space). As we were about to leave to sight see WE GOT LOCKED INSIDE OUR ROOM. After reading several reviews, we certainly were not the first to experience this. The person working the front desk, called the owners of the hotel, who, then, miraculously found the room that we had originally booked and moved us to that space. Even just a few minutes early we were told it was completely booked, which obviously was not true. We had a friend that was with us who lives locally, and we were questioned when he came back into our room about why he was there. While having a normal conversation was asked to be quiet because we were too loud by site staff. As we found out throughout our stay you could hear everything through the thin walls, including the neighbors who complained about us the day before. GUESTS: As mentioned, earlier, be aware of having any friends or guests over FOR ANY LENGTH OF TIME. You’ll be questioned why they’re there, how long they are staying, etc. Hotel management clearly wants to charge for an additional guest. Our friend was just hanging out after a long day trip to Lake Como. Almost immediately after arriving to the hotel we had a knock on our door, asking how long he was staying. I found this extremely intrusive and rude. Even though he was leaving just minutes later. ROOM: Please notice my pictures there are several instances in which there’s paint peeling off the wall, plugs that did t work, holes in the wall. BATHROOM: Mold on the ceiling above the shower and zero light fixture above shower so you couldn’t see anything. REVIEWS AT FRONT DESK: Also, notice in the pictures of the front desk. The reviews are years old and not even applicable to today. The “SAFE” that was UNSAFE The safe that was in the room was completely useless. I could lift the safe with one finger, (see attached picture). I would never store my valuables in it, las you could literally walk away with that safe without an issue because it was so light and not attached to anything. In conclusion: Absolutely DO NOT book this hotel, even for your worst enemy. They truly are trying to make as much money as possible. Staff has no problem pretending they are given you a product/service they are not.

Stay away from this hotel! I Stayed here With my partner and the room that we reserved was not available they said. We went to leave the room and the door handle came off and we were locked into the room. After banging on the door the one and only employee came to the room and opened it from theOutside. We demanded for a new room and come to find out we were offered the room that we originally booked and paid extra for in our reservation. Please be cautious as this hotel also will monitor your friends and ask how long they are visiting! If you want to be treated like a child and watched and be lied to this is the hotel.