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Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.
Professional property host/manager.
Shield between guests and staff in main contact areas.
Property confirms they are implementing guest safety measures.
Temperature checks are available to guests.
Unicode Support true.
Guest accommodation is sealed after cleaning.
Social distancing measures are in place.
Staff temperature checks are conducted regularly.
Property confirms they are implementing enhanced cleaning measures.
Guests are provided with free hand sanitizer.
Property is cleaned with disinfectant.
Cashless transactions are available.
Staff wears personal protective equipment.
Food service has been amended for enhanced safety.
Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
Masks are available to guests.
Electrostatic spray is used for disinfection.
Protective clothing is available to guests.
Essential workers only - NO.
No cribs (infant beds) available.
No rollaway/extra beds available.
Commonly-touched surfaces are cleaned with disinfectant.
No elevators.
You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..
We have included all charges provided to us by the property..
Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
Enhanced food service safety measures are in place.
The front desk is open daily from 7 AM - 8 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property’s breakfast service is available only by reservation and must be requested in advance of arrival.
Pets not allowed.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
₹0
₹null
null% OFF
+ ₹null taxes / night
4.4/5
105 Ratings
35.231806
2024-11-07
2024-11-08
Ellen Tas
5
Jenny Lam
4
Stefanie Freifrau von Ulmenstein
5
Stephanie Ee
5
Renato
5
Masutomi Ryokan - Hakone - Entrance
Masutomi Ryokan - Hakone - Exterior Detail
Masutomi Ryokan - Hakone - Exterior Detail
Masutomi Ryokan - Hakone - Exterior Detail
Masutomi Ryokan - Hakone - Exterior Detail
Masutomi Ryokan - Hakone - Exterior Detail
Masutomi Ryokan - Hakone - Exterior Detail
Masutomi Ryokan - Hakone - Exterior Detail
Masutomi Ryokan - Hakone - Exterior Detail
Masutomi Ryokan - Hakone - Exterior Detail
Masutomi Ryokan - Hakone - Room
Masutomi Ryokan - Hakone - Room
Masutomi Ryokan - Hakone - Room
Masutomi Ryokan - Hakone - Room
Masutomi Ryokan - Hakone - Room
Masutomi Ryokan - Hakone - Room
Masutomi Ryokan - Hakone - Room
Masutomi Ryokan - Hakone - Room
Masutomi Ryokan - Hakone - Room
Masutomi Ryokan - Hakone - Room
10
4.4
105
Hotel safe deposit box (not room safe box)
Smoke-free property
Breakfast available