The Interlaken OCT Hotel Shenzhen

4.3/5(8 Reviews) rating

5 Star Hotel locationPin

Shenzhen, Guangdong

158

1/158

About hotel

Welcome to The Interlaken OCT Hotel Shenzhen, where luxury meets affordability. Our five-star hotel is the perfect escape for all types of travelers, located in OCT East, Dameisha Yantian District, Guangdong518083, China. Experience exceptional service and top-of-the-line amenities in our 308 guestrooms, designed with contemporary decor. Enjoy complimentary wired and wireless internet, dock your music player on our docking stations, and watch your favorite shows on LCD televisions. Our lavish bathrooms feature rainfall showerheads, complimentary toiletries, and cozy bathrobes. Unwind and rejuvenate at our full-service spa, indulge in endless entertainment at our water park, indoor pool, and arcade game room, or stay active at our well-equipped fitness center. Our devoted concierge service is always available to assist with any queries or bookings. And for corporate travelers, we offer a sleek business center and efficient dry cleaning and laundry services. Dine at any of our four exquisite restaurants, including the charming Lakeside Bar and Grill, or unwind with a refreshing cocktail at our sophisticated bar and lounge. Our 24-hour room service is at your service for a comfortable night in. And don't miss out on our delicious breakfast buffet, available daily for a nominal fee. With easy access to popular tourist hubs like Huaxing Temple, Shenzhen Sports Center, and Dongmen Pedestrian Street, our strategic location makes exploring the city a breeze. Plus, with three international airports nearby – Nanjing (NKG), Hong Kong (HKG), and Shenzhen (SZX) – commuting is stress-free. Don't miss out on the affordable luxury and impeccable service at The Interlaken OCT Hotel Shenzhen. Book your stay now and experience the perfect blend of comfort, convenience, and indulgence. Don't forget to mention "The Interlaken OCT Hotel Shenzhen room prices" and "Book The Interlaken OCT Hotel Shenzhen Online" to get the best deals.

Highlights

• Breathtaking lakeside location in the scenic Yantian District of Shenzhen • Conveniently situated 3km from Huaxing Temple and 16.8km from Universiade Shenzhen Sports Center • Luxurious 5-star hotel with 308 well-appointed guestrooms • Top-rated amenities including a full-service spa, indoor pool, and fitness center • Water park on-site, perfect for families • Only 8km from the popular Dameisha Beach and 20.1km from the exciting Bao an Stadium • Complimentary Wi-Fi throughout the hotel • Business center and dry cleaning services available for business travelers • Explore the Hakka culture at the nearby Crane Lake Fortified Hakka Village and Hakka Culture Museum (15.5km away) • Perfect for both leisure and business travelers, with easy access to popular tourist attractions and business hubs • Friendly and attentive concierge services available • Within reach of three international airports, including Nanjing (NKG-Lukou Intl.) at 1,332.2km, Hong Kong International Airport (HKG) at 78.5km, and Shenzhen Intl. Airport (SZX) at 63.8km

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

308

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Swimming Pool

Concierge desk

Bicycle rentals

Indoor pool

Children's Pool

Game Room

Pool Table

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Swimming Pool

Concierge desk

Bicycle rentals

Indoor pool

Activities

Children's Pool

Game Room

Pool Table

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a smoke detector.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: CNY 500 per night.

We have included all charges provided to us by the property..

The seasonal pool will be open from May to October..

Pool access available from 11:00 AM to 11:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a smoke detector.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: CNY 500 per night.

We have included all charges provided to us by the property..

The seasonal pool will be open from May to October..

Pool access available from 11:00 AM to 11:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Yantian District, Shenzhen, Guangdong, 518083

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Ratings & Reviews

4.3/5

8 Ratings

Nirav Mehta

4/5

31 Oct, 2019

Interlaken is a good hotel in OCT Shenzhen We had booked Lake View Room. It was very good, bath tub with lake view. Good luxurious room. Yes there was some pungent smell coming from wardrobe so we did not usethem OCT has Tea Stream Valley, Knight Valley and Buddha temple as tourist attractions. At our time of visit Tea Stream Valley was closed for construction so missed it. They told us that now would be opening in 2020. Knight Valley has all rides and other stuff. Interlaken is famous for its Spa and Hot water Springs. We went for Hot water springs, our experience was good. There are different types of springs with milk water, Chinese herb water, aloe Vera water, coffee water, lavender water etc. It was good experience. Staff over there knows less English but they always try their best to help. I would 5 ratings for their staff. We are vegetarian so will not comment on food since all items available were non veg. Overall Experience was good and satisfying.

Peter Li

4/5

19 Oct, 2016

Hotel is very beautiful, and also there is a lovely some lake around it, room is comfortable and big, also it has a balcony face to the lake. Best choice if you have the plan to visit OCT .At last, the buffet just so-so , room service is same as the food.

Mama Feng

3/5

18 Dec, 2017

such a nice place, they should renew the carpet and wallpaper but its really tight and nice

Nirav Mehta

4/5

31 Oct, 2019

Peter Li

4/5

19 Oct, 2016

Mama Feng

3/5

18 Dec, 2017

such a nice place, they should renew the carpet and wallpaper but its really tight and nice

k c

5/5

12 Dec, 2019

Hot spa around an hours drive from the centre of Shenzhen. Little overcrowded but its china. Some nice outdoor hot spa. Good day out experience. Hotel was nice and the food good too

Sanjay Varaiya

5/5

9 Jul, 2020

Very Nice place

All Policies

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.