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Airport Guide
Airport Guide

Transit

As per the guidelines issued by the Government, asymptomatic passengers arriving on domestic flights in Mumbai and transiting to other domestic locations may do so based on a valid ticket.

Passengers are advised to comply with their port of disembarkation's airline/state-issued guidelines.

International Transit Passengers

As per the recent directives from the Government of Maharashtra, all passengers who have visited any of the 'high risk' countries (South Africa, Botswana & Zimbabwe) in the past 15 days, are required to undergo seven days of institutional quarantine on arrival at Mumbai. Passengers arriving from these countries are required to mandatorily undergo an RT-PCR test on arrival at the airport, with a second RT-PCR test to be carried out on the 7th day.

Passengers arriving from 'at risk' countries (Europe, United Kingdom, Brazil, China, Ghana, Mauritius, New Zealand, Tanzania, Hong Kong & Israel) need to undergo an RT-PCR test on arrival. These travellers will have to wait until the test result is declared before exiting the airport or taking a connecting flight. Passengers with negative test results will need to undergo seven days of home quarantine. Please note that these guidelines will also be applicable to passengers transiting via countries at risk.

Further, passengers arriving from countries other than at risk will be allowed to leave the airport and shall self-monitor their health for 14 days after their arrival. Additionally, 2% of the total flight passengers shall undergo random testing on arrival at the airport, and the traveller shall bear the cost of the test.

Please note that all international arrival passengers need to upload a negative RT-PCR test report at this link. The test should have been conducted within 72 hours of undertaking the journey.

You may refer to the following guidelines for detailed information,

Latest directives published by Government of Maharashtra dated 02/12/2021

Guidelines for international passengers

List of Countries to be referred in context of guidelines

Guide

Frequently Asked Questions

Yes, now all international arriving passengers can get their RT - PCR test for Covid -19 done at Terminal 2 Level P4, Ground Transportation Lobby (GTL), next to Niranta lounge. Below are the details:
  • Test results will take up to 8 hours
  • The report will be sent via email
  • Valid ID proof such as Aadhar Card and Passport is a must
  • The amount charged for the test is Rs 500 (as per the rate fixed by the Government)
  • Payment via cash and digital mode is available
  • Passengers who test negative will be allowed to continue their journey
  • Rapid RT-PCR test is available at a charge of Rs. 1975 per test, and the results are provided in 1-2 hours

Disclaimer - Reports could be slightly delayed due to a surge in tests conducted.
Given the new mutations, all international passengers arriving/transiting from Europe, Middle-East, South Africa, Brazil, Bangladesh, Botswana, China, Mauritius, New Zealand, Zimbabwe, shall be mandatorily subjected to self-paid RT-PCR test on arrival. No Exemptions for vaccinated passengers or senior citizens. All passengers will have to submit their self-declaration form and undertaking to officers deployed at the Mumbai Airport and shall be mandatorily subjected to 14 days home quarantine.
Pranaam provides Skycap Services, a paid porter service for passengers who need help with the check-in baggage upon arrival on a domestic flight at Mumbai Airport.

Passengers can book Skycap Services on https://Pranaam.csia.in for availing assistance from check-in baggage collection/Baggage Carousel till car parking/taxi pick-up zone.

Pranaam Services refer to paid meet and assist service at Mumbai Airport. The services are operational and can be availed by all passengers with prior booking on arrival and departure. It helps its guests with airport and airline procedures and ensures a smooth and hassle-free transit for all guests with warmth and care. Services are available for booking on www.pranaam.csia.in
Aarogya Setu is a contact tracing, Bluetooth-based app that is designed to identify potential users who have come in close contact with someone who has tested positive for COVID-19. It enables its registered users to be notified, traced and suitably supported. It also functions as an indicator if a user could be infected or likely to be infected. It is not mandatory but highly recommended/advisable for everyone, including personnel working at the airport and passengers, to install the Aarogya Setu App on their mobile phones before entering the airport premises.
Passengers with Red display on the Aarogya Setu app are advised not to travel and maintain complete isolation to mitigate any possibility of spread of COVID-19. Please also note that Passengers with Red display on Aarogya Setu app will not be allowed to enter the airport terminal premises. However, the Passengers with Green display will be allowed to enter the terminal building after successful completion of the entry process and thermal scanning. To download the app, refer to the following link https://web.Swaraksha.gov.in/in
All passengers are requested to carry the Air Suvidha Self declaration acknowledgment to be presented upon arrival.

As per the requirement of the state, passengers are requested to carry the Health Declaration form (Download here) which needs to be presented upon arrival to MCGM officers. This undertaking form should be carried by the passengers along with Air Suvidha self-declaration.

Limited Retail and F&B outlets are operational at the airport for passengers on Domestic and International Flights. All necessary precautions for safety and hygiene are taken at all operational outlets for passengers.
Lounge services can be availed by passengers departing on domestic flights. Passengers can visit the Lounge as applicable. While passengers of Travel Club Lounge can also use the Lounge services. Airport Hotel (Niranta Airport Transit Hotel & Lounge) is also operational. Passengers with a valid ticket can book a hotel stay. For more details about hotel booking and stay options at the airport, please visit https://www.nirantahotels.com
CSMIA has taken various preventive measures for the safety of its personnel and passengers to prevent COVID-19 spread, including:
  • Thermal screening of all passengers and staff
  • Availability of hand sanitisers at all touch points
  • Pre-planned seating arrangements in all areas to ensure social distancing
  • Regular sanitisation of assets at all touch points
  • Ensuring strict compliance of social distancing norms by the passengers and staff to minimise direct contact
  • Arrangement for properly disposing of used masks, face shields, gloves, PPEs etc.
  • Sufficient availability of face masks, gloves & hand sanitisers at the pharmacy outlets at the airport
  • Sanitisation mats made available at the departure entry gates for sanitisation of shoes
All passengers are requested to carry the Air Suvidha self-declaration acknowledgement to be presented upon arrival.

As per the state's requirement, passengers are requested to carry the Health Declaration form which must be presented to MCGM officers upon arrival. The passengers should carry this undertaking form along with Air Suvidha self-declaration.

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