Select Airport
We love your company!

Stay logged in to proceed with bookings, orders and offers.

Changing Terminal Alert

On changing the terminal, you will loose items in your cart. Are you sure you want to change your terminal?

Items already in cart!
Your cart contains items from the Arrival store. Would you like to clear it and add items from Departure store?
Items already in cart!
Your cart contains items from other categories. Would you like to reset your cart for adding items from this category?
service
Categories
Categories

Passenger Departure Guide FAQs

Oops! We can’t find what you are looking for.

Ideally, you should arrive 2 hours prior for domestic departures and 4 hours prior for international departures.

If you lose something on board your flight, in the terminal or on airport buses, please complete the service form on the lost and found page on the website. You can also contact the lost and found centre located at the airport.

If you find something unidentified, it is advised to not touch such articles, and to bring it to the attention of the terminal duty manager or a CISF personnel for immediate action.

Parents of unaccompanied minors need to contact their respective airlines for the handover procedure before check-in. There is a procedure to be followed for Unaccompanied Minor or Young Passenger.

An unaccompanied minor is a child without the presence of a parent or legal guardian. This term is used in immigration law and in airline policies. The specific definition varies from airline to airline and country to country.

It is safe for women with normal pregnancy to travel by air in most cases.

However, a fitness certificate is required by a medical practitioner. Women above 32 weeks of pregnancy are not allowed to travel by air. You can contact your respective airline for further information.

Currently, there are no waiting rooms at Thiruvananthapuram Airport. Retiring rooms are available at domestic terminal for passengers and AI staff. VIP and CIP (Commercially Important Persons) rooms are available both at domestic and international terminals.

Yes, only international passengers with a valid ticket can shop at the duty free shops.

Medicines in limited quantities, which are required, may be allowed to carry. For larger quantities or prescription drugs, a doctor's prescription will be required.

You can share any feedback at feedback.trv@adani.com

The minimum age for children travelling alone is between 5 and 16, depending on the airline. Please get in touch with your respective airline for more information.

...

Contact Us

If you are looking to resolve a lost & found issue, have any query, feedback, or complaint, fill in the form below, and we will respond to your request at the earliest possible.

Know more