Aira Residency

Hello all... treat this as an unbiased review and useful for anyone who expects a decent stay and stressfree vacation/holidays. First of all , I am not sure how this property got such high reviews ( I am also a prey and fall into the trap by looking at the google reviews)..! Only one positive side about this property is the room size - it is good sized rooms. I have booked this property for my family get-together which includes my siblings who all are older than 55+ years. Booking was done by seeing photos and the google reviews. Cons : 1. You cant expect any hospitality or service during your stay ! There are 2 malayali staff or so called 'care takers ' without any care about the guests/customers. They are with very high attitude (especially the guy managing the reception). 2. If you have any luggage and your rooms are down , never ever go here ! You will die by climbing the steps and the staff here will just look at your struggle and will never give any helping hands ! My entire family members were struggled due to this. 3. If you came here for some function / gathering , be prepared to face the sarcastic laugh, smile , facial expressions from the staff during your gathering ! The staff doesnt even know the basics of hospitality ! 4. Due to 'N' number of service issues , I wanted to talk to the owner to let him know the bad experience - however , after calling him ,understood that , its not staff problem ; rather it is passed to them by the property owner ! Do not expect he will solve any of your problem other than arguing and justifying the situation ! 5. The caretakers will not keep water bottles in room unless you tell them repeatedly ! They manage to have a feel good factor for the room just by applying some good fragrance - thats all ! 6. Most importantly - book here , if you want to do a 'mud bath' !!!! Water in bathrooms are with thick mud and they tactfully used mud coloured bucket , mugs and towel to cover this up ! ( you can see that in the attached photos) To me , the get-together planned along with my siblings were royally screwed up due to highly unprofessional staffs and inhygienic environment ! NOW CHOICE IS YOURS !!!!! :-)

Wonderful location, comfortable stay with very tasty and hygienic inhouse food. Special thanks to Sanjeev ( the manager) for his hospitality. We travelled along with extended family and rented the whole property.