Ambros

The Manager is utterly unprofessional… the scold you instead of explaining… it was like interacting with a government office …. Will not recommend to anyone… also will recommend that the manager is trained well in hospitality…

I booked a stay in executive room for two days from 7 APR to 9 APR 2023. Here is my experience which everyone should take care before booking these fraudsters in future :- 1. I have been given a room which becomes nightmare when we found bed ding is totally compressed at one side. Though they resolve this by giving another room but in that room also many things like electric switches not worked , toilet seat not ok... But we managed by thinking we need to stay only 2 days. Also little parking space if one vehicle gets parked other have to adjust almost on main road. So boss for us no parking facility is there. 2. Now the worst part was that they called me on 8 APR evening by saying to pay next day room payment of Rs. 2500. I told them that i booked the executive room on phone at Rs. 2500 for two days which i already paid at checkin. But they are so rude and insisted to pay the amount again and get back from their words. I we're not able to record the booking call otherwise being a customer i am very committed that they promised the room for 2 days in Rs 2500. Finally we have to left the property because they are very unprofessional and fraudsters. I was surprised that one of his employee told me that i being a customer is doing fraud to him. This is the way they treat customer . I found other better hotels than him nearby with better rooms and facilities. So take a look before being there. For me it's a negative 5 star facility.