Bloom Boutique | Chelon Haveli

Excellent restored haveli. The courtyard looks small but is deceptive as the rooms are quite large. The Palace Suite is great for families. Location is terrific, 3 minutes walking from Jantar Mantar, Hawa Mahal, City Palace. Only hitch is overpriced breakfast but there are lots of options nearby.

If I could give zero stars I would. Think twice before booking Bloom at Jaipur. Honest feedback from Dec 2023 stay as below: My friend and I booked the Bloom Boutique Hotel in Jaipur on Agoda and we had the displeasure of staying in the property in the beginning of Dec 2023 for 3 nights, and it was a complete nightmare from pre arrival to us leaving early after two nights for another hotel. The first incident was before I arrived and requested for Airport Pickup not once but twice 7-10 days before arrival. Both times with a chaser, I did not get a response from them. They completely ignored the Airport Pickup request. Service: The service at Bloom was shockingly inadequate. Requests for simple amenities took an eternity to fulfill, and even then, the staff appeared bothered by the simplest of tasks. There was a notable lack of responsiveness to guest needs, making the stay incredibly frustrating. Attitude: The attitude of the staff was nothing short of appalling. They exuded an air of superiority and indifference towards guests. It seemed like they had no interest in ensuring a pleasant stay and were visibly irritated when approached for assistance. Their attitude projected an unwelcoming aura throughout the hotel. People: The individuals representing this hotel were the epitome of unprofessionalism. They lacked the basic courtesy one would expect in the hospitality industry. Instead of creating a warm and hospitable environment, they made guests feel like a burden. Their dismissive behavior was consistent across all interactions, leaving a sour taste throughout the stay. From the front desk to the travel desk to the outsourced driver of a day trip, the lack of hospitality was evident. This hotel's staff seemed to have missed the memo on how to treat paying guests with respect and courtesy. Front Desk - Receptionist took 45 mins to check us in, we kept checking the status but he kept saying 2 more mins multiple times, it became a 45 mins wait. This time could have been better utilized. There was no water or tea or introduction to the hotel while we were waiting, not even seats were offered. Travel Desk – This dude, Raj is the biggest problem of the stay. Do not book anything with him!!! He quotes transport out of the hotel on his own whim and even has his friend beside him the whole journey to airport and reprimanded us for “disturbing his chill time with his friend”. Extremely unprofessional. This was for a last minute transport request to airport to pick up my delayed luggage. When we told him we would like to drop at the roadside to make our way to the airport ourselves, he then said it is his job to send us to the airport. We paid a huge amount for this ride, for him to have his friend disturbing us by teasing inappropriately the whole journey. “Why are you not talking? / Are you angry? / Why wouldn’t your smile at us?” The above left us feeling very uncomfortable and unsafe with the Bloom Hotel and Travel Desk and we moved on to book another hotel for our 3rd night in Jaipur. The Outsourced Driver has a bad attitude and sends us to two surprise stops (Block Painting and Gems Shop) we did not request for and make black faces the whole day with our small requests and polite asks. Location - Bloom is located in a residential area that happened to be near Hawal Mahal via walking. It is not a good and safe neighbourhood to be in. It was a disappointing and disheartening experience that tainted the entire trip to Jaipur. Overall, this hotel's service, attitude, and the people running it are a disgrace to the hospitality industry. I would strongly advise anyone considering staying here to look elsewhere if they value even a shred of respect and decent service.