Collection O Guru Heritage Kalamboli

Sharing honest opinion below based on my personal experience: 1. I was asked to pay extra amount even after I explicitly called and asked them for booking confirmation couple of days before. They even assured me that the booking is confirmed and when I reached the hotel, they declined my stay and asked me to pay more. (They said that I'll need to checkout on the same day and I was forced to evacuate on the amount I paid which was ~1300) What's the whole point of confirming the booking when they knew that the amount was not upto their expectations. They could have immediately told me on call that I would need to pay extra. But Nope. They didn't. The hotel reception guy literally said that he thought I would be checking in at 11 pm instead of 11 am when I clearly mentioned to him that I'll be reaching there at 11:30 am on the day of check-in! 2. Please do not finalise the room based on it's pictures shown in oyo app as the room size is not that big and not that neat either. 3. The location is bad. It's around truck parking area near a highway. If you wish to stay inside the room throughout your stay and not go out, then you can consider this room as there is nothing outside. 4. The hotel menu has lots of food options but it is not the actual case as when you order it, they might say it's not available. 5. In the bathroom, there's no exhaust and really unclean. 6. They don't provide water bottles and we had to pay for it. We even had to ask them to give us towels and soap. The charging outlets were removed (probably to fit hidden cameras) Really shady hotel rooms. 7. Last but not least... Make sure to carry "Rat Kill Sprays" as you are certain to find Rats in the premise... A lot of rats! Conclusion - If I had an option to rate it 0 out of 5, I would have definitely done that as this hotel has almost no amenities or services worth enough for the amount I spent. The amount for which these people are charging the room... the services they provide is literally 1/3rd of the price! On top of that, these people literally forced me to checkout on the same day even after "confirming" my booking over the call (which I had even recorded). Highly not recommending to book this hotel as it would surely hamper your experience. Definitely not worth it 👎