Hotel Kumararraja Palace

Pathetic service. Had to ask for 3hrs before they can even provide basic things as towel. No water bottle for 2nd day. Buffet prices keep increasing after each meal you have there. Will not recommend.

We have booked this hotel for our family vacation to Yelagiri on the new year 2024 and we had experienced the best out of yelagiri. This including a new party event. Service : 5/5 Star Staffs are very professional and courteous and available to attend to your call just in moments. Our requirements in the room, in the restaurant were quickly done to my surprise. Hats off to the service staffs and the management that trained them very well. Special mention to the Manager Vanthika who resolved all our issues in a matter of minutes. Initially we had a conflict over the miscommunication on pricing but she dealt that in a very professional way. Of the two days of our stay, I've seen her always available in the floor attending to customers in the reception, restaurant and in the events. She manages the entire service staffs, New year events and kitchen on an end-to-end and helped to keep the hotel standards high. Such staffs are an incredible asset to the company and i really appreciate it. Needless to mention the service staff Tabassum and many others went beyond their scope to make sure the customers at their hotel have a best experience. Thanks a ton. If you're visiting with a large family and don't want to deal things all by yourself, This is a good to go place. Rooms : 3.8 /5 We have opted for a suite room for two ppl which is very spacious having a living room, a dining hall, study room and a master bedroom. This space could easily accommodate upto 6-7 guests with extra beds added. We had a Sofa, Dining table, Study table, Fridge and Smart TV in the room and enjoyed watching OTT's. Bathrooms was very clean and tidy. As a satisfied customer in many things that the hotel offered me, I would like to request the hotel management to modernise the rooms. The rooms felt little outdated and dull due to bad lighting. Please consider this. Food : 5/5 Their food is best in the town and the buffet breakfast is complementary. I would you must checkin their restaurant even if you don't stay there. Event : We were happy we opted kumararaja for the new year eve. We took a package of stay and the DJ party with dinner buffet for new year. There was a live DJ rocking on the dance floor area. We had about 25+ items in total including 6-7 non-veg starters like Kebabs, Fish fry, Mutton etc., All of them were delicious as expected. Amenities : 4.5/5 They have a pretty large children's play area which is very well maintained. Kids having a good time playing there. Keep it up. They have a large swimming pool but only as a showpiece. We assumed they don't maintain this pool due high cost of maintenance especially when guests don't want to swim under a cold weather. Location : Kumararraja is the closest hotel to sightseeings like AR Thangakottai, Yelagiri view point and Mountain view adventure park. Infact almost all sightseeings are under 3 kms from this hotel. Satisfaction: 5/5 We were sure we had the best experience because of their new year event, Food quality and Service. This is a good to go place for celebrations. Hats off to their team of service staffs. Thank you.