Hotel Namami Tapovan

It’s a worst hotel i ever stayed. People will waste their money if they book this hotel. (Here is my complete experience ) I booked two deluxe room of this hotel 1700 each for two days I paid them 3400 50% advance but muje same date par kuch important kam aa gya so within 24 hours maine inko call kiya for booking cancellation that girl name was ritu jisse Meri booking ki thi next 24 hours ke baad maine call kiya toh kisi ladke ne uthya he said jisse booking ki hai unse baat karo jb mai uss ladki ko call Kara she didn’t pick my call phir maine dubara uss ladke ko call kiya he said mam cancellation Ho jata hai within 72 hours se phle Aur aapko apki money refund Ho jaegi aap phir mam (ritu) ko call try karo aise karte karte muje morning se evening Ho gyi par muje bs ghumaye jaa rhe the so maine ab kisi Aur ke number se call kiya toh uss ladki (Ritu) ne call utthaya and phir maine usse jb puccha cancellation ka toh bhi usne muje koyi Aur phone number diya Aur bola ki mam iss number par muje apne payment ke screenshot sent karo sb kuch karne ke baad muje last me bola gya mam aapko refund nhi milega Mera itna time waste karne ke baad they said they will not refund my money And most important thing during is that when I was booking that girl ( Ritu) did not give me any information about cancellation. But when I told her that you did not tell me any terms and conditions regarding the cancellation then she started asking me why I did not ask her about this. This could have been told even on the first call but I was harassed the whole day. After that I kept a booking for one day because I paid rs 3400 toh mai waste toh nhi kar sakti thi Inke voiceover me mention tha checkin time - 1PM and checkout time - 11 AM So I reached this hotel around 12:30 PM even then they told me that the rooms was not ready I had to wait for one hour, rooms were made available at 1:30 PM When we reached the room one room was fine but fan in the other room was not working so I went to the reception and talked about it they said ac se kam chala liye but the light (electricity) in the hotel were also going off again and again. My entire vacation got ruined because of this hotel and it’s management. My only suggestion is that please read this review carefully before spending your money.