Hotel National park Residency

I had disappointing experience at the hotel. The service provided fell well below my expectations, and it affected my overall stay. Firstly, it's disappointing to mention that one of the rooms i booked was unusable due to strong cigarette smell. It's concerning that the reception staff's solution was to simply offer room freshener rather than take steps to address the underlying issue. This kind of service is unacceptable and falls far below what I would expect from a 3-star hotel. Furthermore, it's troubling that the second room provided was not suitable for my needs as a family. Providing a room meant for differently abled people may not have been the best solution for my particular situation. It's important that hotels understand the needs of their guests and provide accommodations that meet those needs. Despite the hotel's shortcomings in terms of service, the location of the hotel is convenient if you plan to visit Ettumanoor temple. However, this alone is not enough to make up for the poor service i received. Check out the height of the wash basin. I had to kneel down just to brush my teeth. Overall, my experience at the hotel was disappointing and did not meet expectations.

This hotel is located in Ettamanur in Kotayam. The rooms are clean. The Toilets are clean and tastefully done. Fairly large rooms with coffee and tea making facilities. There is also an attached Bar . The locals come in for local the local cuisine. A good place for families. The food is also served in the rooms.