Hotel Sea Princess

One of the best hotels I have visited recently is this one. It boasts one of the best views of the sea and is located within walking distance of Juhu Beach. The overall staff is polite and helpful, but the restaurant service staff isn't very attentive to customers. At least, I didn't have a very pleasant experience during my three-day stay with them. For instance, I constantly had to remind about my order and ask for even drinking water and often needed to wait. Additionally, the restaurant staff seemed to focus only few customers on a few limited tables all the time and did not attend to all the tables adequately to check on the needs. I think hotel management should look at it seriously. Else I would have rated 5 rating for service. Overall it's very good hotel to stay with family I really enjoyed it and I would recommend to stay here.

Do not stay here. I travel a lot and this is One of the worst hotels I’ve stayed in terms of service. Rude rude staff. They call themselves 5 star, but they are a 3 star hotel. Not sure how they received 5 stars. Food is not good. Room service delivers the wrong items and then refuses to take them off the bill. The walls are thin so you can hear the people snore and have conversations in the next room. They do not allow you to bring any outside food. Laundry was not clean, and I told them , but no one came to fix the issue. Upon checkout when I asked to have charges for laundry removed for just 2 shirts out of the 20 I gave, they refused. Do not stay here thinking you will get 5 star type accommodations. You won’t. The dining manager specifically is very rude. I won’t write his name because I don’t want anyone to get fired. Front staff and managers have a very poor attitude. Avoid this hotel.