Itsy Hotels Purple Suites

Room- 5* Service- 4* Communication - 3* Room Essentials - 2* Wifi- 1* I booked a room at Rs.2000/day for 5 days. The room was very spacious with two queen beds. It was unexpected to get this much big room at this price. No kitchen or restaurant in the hotel. But the location is great as you get food just outside the hotel from early 7:30am to midnight 12:30am. Some issues I had in my stay was- 1. Electric kettle is not provided in the Room. Even after asking for that they could not arrange for us in any of the 5 days. This was a major issue for me as we have an infant plus we were struggling with cough n cold. They provided us the hot water till from 7am to 11pm. But our actual need was from 12am to 6am for the baby. 2.Communication was a bit of a problem as the manager could not speak Hindi on the other side he was somehow managing English. The room was clean but no essentials provided except bathing and hand wash liquid. WiFi was not working properly.