Le Roi Delhi

My recent stay at Le ROI Delhi Hotel, Paharganj left me with mixed feelings due to a disappointing experience at check-in. Unfortunately, the receptionist's lack of a warm welcome significantly impacted my overall impression of the hotel. Upon arrival, I had hoped for a friendly greeting and a welcoming smile, but regrettably, the receptionist seemed disinterested and failed to provide the warm hospitality one expects when checking into a hotel. A simple smile and a courteous welcome can go a long way in setting the tone for a guest's stay, and it was disheartening to feel a lack of enthusiasm from the hotel staff. While I understand that everyone has off days, the initial interaction with the receptionist plays a crucial role in shaping the overall guest experience. A positive and welcoming demeanor is especially vital in the hospitality industry, where guests seek comfort and a sense of hospitality. Despite this initial setback, I must acknowledge that other aspects of the hotel, such as room cleanliness and amenities, were satisfactory. However, the lackluster welcome at the reception overshadowed these positives, leaving me with a less than stellar impression of my stay. In the spirit of constructive feedback, I hope that Le ROI Delhi Hotel, Paharganj takes this review into consideration and emphasizes the importance of a warm and welcoming atmosphere at the front desk. A small change in approach could make a significant difference in guest satisfaction, ensuring a more positive and memorable experience for future visitors. Strongly NOT recommendation.