Neelgiri Resort

First of all, the management should fire the manager on front desk immediately because in hospitality there is no place for such arrogant and unruly employees. Here is the chronology of his arrogant behaviour. We reached with our families and asked him to put the chairs in the rooftop area. But he refused and said, khud laga lo hmare paas time nahi hai abhi. After that, we asked for snacks and he ssid staff is busy in preparing the dinner, so we cant provide the snacks. Although later on he agreed to serve. But the service was utterly poor. Then after a while he kept on asking us to remove our cars in a very arrogant manner. We still responded politely that we will leave in a while. But he kept on showing his arrogance and when we asked where should we park our cars so he he was like kahi bhi laga lo sadak pe laga lo yaha mat lagao and talked to my sister in a very high tone. Which made us furious and we asked him who is the owner, so his reply was Mai hi hu owner. Jao jo karna hai karlo. I want the management to throw this mannerless and arrogant person right away. We could have taken a legal action but we personally felt that the hotel and the owner should not suffer just because of one mannerless staff person.

I only want yo say Don't book it. Its just because rooms were showing available at OYO app but they already allotted Rooms to other people who paid them more money. We have done our payment and one group of Traveller also booked there room one month earlier had to go back and book other hotel in midnight. And yes its still under construction. 😒