Skysuites By Monarch, Sanpada, Vashi - Navi Mumbai

I Was Suggested From My Friend This Skysuites Hotel By Getting Know With Very good Rooms and Very Calm and Good Staff But When My Frnd Came Yesterday For Check In I have Done The Booking For My Frnd As an Make Up Room So No Doubt View Is Good But For Staff IF there Will Be Rating Below 0 That I Can Prefer To Give Like - 2 or - 5 To That Reception Staff i Don't Know His Name As He Was Telling He Is The Manager Of That Dept I Went By evening Time .I'm Also From A Hotel Industry But I Never Treated My Guest Like Him His Attitude Was Like I Went For Check In He Quoted Me Some Rate Instead Of Telling We Can't Reduce Rate he Told Me ( Ye Hi Rate Rahega Lena Hai Toh Lo) And Even He Did Not Stand Up For Entertain Me Just Sitting Over There Telling Me These Lines With Very Rude tone And His Reaction Was Like He Is Owner Of The Hotel But Im Also Working In Very Good Property But I Never Treated My Guest Like This Worst Hotel Ever in Navi Mumbai and Worst and Rude Staff Ever ai Met Him In Future I Will Prefer My Friend If Any Of My friends are Going in skysuites if He Will Be There I will Never Do the booking. Out of 10Ratings For Room and View Will Give 7 or 8 But only for that staff 0 or -2

I had concerns regarding my booking and Yogesh Kedare from the operations department heared out to my issues and provided his excellent service for faster resolution. It is because of people like him these big companies are able to sustain their names in the market. Great service Yogesh and Monarch Team. 👍🏻 Happily satisfied 😊