Super Townhouse Whiteridge Gachibowli Near AIG Hospital

Worst experience. Agoda is automatically taking booking only for 1 adult and hotel management is asking to pay 1k extra at the time of arrival. Even their customer support is not helpful. Hotel management is very rude and charging 1k extra for early checkin even though we opted for it while booking. Room service is very bad and common area as with very bad odour.

My experience for this hotel may help: 1. The guy at reception on the day shift is really impatient, when we reached the hotel he was behind me to do the rest of the payment, had already paid 2.5k as advance and 5k was pending due to the internet issue I was unable to do the payment, so i just went till gate to get the signal but that guy started fight for not doing payment, I kept telling how should I do if internet is not there then finally after lot of argument he told there is signal problem there use our wifi, now u can imagine I with family in unknown city and all this happing and i was about to checkout but as my son was not well I just didn't do, I asked him to call his boss or owner if he is feeling there is some problem I can talk, he is like I am the incharge here . He passed statement saying " in Hyderabad we are like this" , if this is the attitude somebody carry in front desk it is very bad for management. 2. One another problem started when I switched on TV, as my son was behind us to watch cartoon, and best part in TV no tata sky no internet, when I call at reception they said everything is working, then I proved them by show nothing is working. Then there reply was in Tata sky only regional language channels works as it is Hyderabad, guys really.....? . We stayed for four days but they didn't had the courtesy to change our room regarding tv issue. 3. Small cockroaches we found in room twice. 4. Room and bathroom are just ok. 5. Bed is queen size bed. 6. It is good for those who want to just sleep at night and in the morning fresh up and go out. 7. Area was in good locality. 8. Parking was there.