The Croft Resort - Premium Farm Stay

Overall good stay .. Staffs are good in addressing the needs.. Rooms are neat and clean . Good for couple stay. Having wide farm around the property using by the landlord for own use interesting to see many rare kind of fruits and vegetables in the farm.. receptionist were favourable for localist people stay for extending stay not showing up request for people coming from other districts inside tamilnadu.

We visited croft to plan our kids birthday party, for which we had booked for a trial lunch to see the quality of food. The food was okay and not great and was expensive for that quality is what we felt. We ordered chapati which was dark brown in color and looked like a old stock from the refrigerator. We went to the reception to enquire about the party procedure for which Mr. Parthasarathy could not even answer properly and was not ready to discuss anything. We asked him if there is someone else we could talk to, he said he is the deciding authority and there is no one else. We really liked the place and that was the only reason we were trying to figure out a way to get the party done there. So we pinged the Instagram page if we could any other contacts and in the meantime we posted a comment also stating the issue we faced. So we were able to connect with Mr. Senthinathan. We explained him all what had happened and he told us that our review is affecting their business and he asked us to remove and we did the same and explained him why we posted a review. Then we discussed everything with him and we were all set with the party from food to everything was planned. Our party was just planned a week before the birthday. So the next day we called him for making the advance but we refused saying they are not interested in giving the place for our birthday party and he just disconnected the call. Excuse me Mr, Are you giving it for free ? This is the Worst business ethics which I have ever seen. Just coz he disconnected the call so indecently we would want to tell him that we are paying for whatever we are getting and you are not giving the property for free. Worst front desk service, the management at the resort is completely unrated. The service and the attitude doesn't even worth a single star. If there would have been an management hierarchy these issues will not happen. It's like just 2 people there and taking people for granted.