Turyaa Chennai - OMR IT Expressway

The Hotel facilities are maintained well. However some of the staff are not well behaved and reluctant in providing service on time. I have stayed at the Hotel for 3 days. On second day, after room cleaned in the morning, the boy forgot to keep any towels in bath room. I called the reception/housekeeping to send the towels and they promised to do so. However, even by noon time, it was not done. Again I had to call another 2 times to request sending the towels as soon as possible. Third time when I called, The staff replied like she did not like calling again. I said from mornig, I am waiting for the towels and hence called two more time by noon time. Later when I did not get the towels by afternoon, I met duty manager who immediately send them. I felt ashamed that for a towel in bathroom, I had to plead from morning till afternoon and also meet the duty manager. I mentioned my displeasure to the duty manager. This was my first such experience while staying at Hotels around the world at many occasions. Hope the Hotel management does not ignore such mistakes and correct them then and there. All the best to Turyaa Chennai.

It was my third stay and would love to come again to Turyaa. The location is very nice, close to many attractive spots. The lavish breakfast, excellent ambiance and good staffs are must to mention. Front office staffs are well trained, smooth check out process and outstanding guest service.