Whispering Palms Beach Resort Goa

The worst hotel I have ever stayed at. I would have given a zero star rating if google permitted. If you are an Indian and value your hard earned money then please don’t go for this resort as they don’t care a damn about you. They only care for the foreign nationals. * worst in room dining service - they take your order for room service and then you can expect multiple calls to modify your order according to their preferences and finally end up in cancellation. They prefer opting for overpriced buffet. * Worst and absolutely rude staff - they don’t provide the offered service. When we raise a concern the staffs don’t even bother to find a solution. They simply start behaving rude as if they are giving everything for free especially there is a lady who is handling reservations. I have never seen this rude of a person in hospitality industry. * No value for money - it’s a so so hotel with a bare minimum amenities. The only advantage is that it’s close to the sea but the hotel management will make sure to get on your nerves and make your stay the worst experience. A Vacation meant to relax will turn into the most stressful one Also if you scroll through the reviews you will see that none of the negative review has been acknowledged whereas that’s not the case with the positive reviews. This in itself gives a clear picture of their attitude

To begin with, we entered the room allotted to us. It had a pathetic bad pungent smell. The room was like a matchbox size. As per the description and pictures shown to us, we were under the impression that we will be more than comfortable however, it was no where close to comfortable stay. we immediately asked for an upgrade. The hotel staff kept us waiting for about 20 mins and then showed us 2 rooms. Both rooms had the same condition as before. the second room he showed was yet to be cleaned and he offered us the same. It has two separate beds. They said they do not have any vacant room available at the moment and the next day they will upgrade us talking about the beds, they said they will join it and we would not have any problem. We waited for about 45 mins for them to clean the room. During this entire mess, we asked the hotel to cancel our booking and refund the amount. They clearly refused to do so. As if we were forced to stay in that hotel ONLY. The room was cleaned and he handed over the room keys.We entered the room. It felt okay from the top but the wall corners had huge webs. The shower area had dead earthworms and fungi corners. The wash basin side wall had small webs filled with dust. The room was more like a pest home. I had a two day stay in the hotel. However, ignoring all of this we got ready and left to cheer up our mood. They was no valet. We had to get our car all by ourselves. We came back to our room. While sleeping, each of us were sinking in the gaps. It was a terrible night. We couldn't sleep properly. Next day, we somehow woke up and went to have breakfast, and let me tell you, I was 1000% sure they aren't capable of anything. The food quality, taste was worst. We left from the breakfast area, came to our rooms, got ready and left for the day. Again no valet. Before leaving we gave our room keys to the receptionist and asked him to get it cleaned and specifically the bathroom. When we came back, voila, instead of removing the earthworms there were new dead earthworms in the bathroom and the rest was same. I immediately called the house-keeping they didn't bother to answer. The second time I called and summoned the person who cleaned the bathroom. Someone else comes and I tell them to get it cleaned however, they failed to do so. We didn't't even get an upgrade as promised. The other day we had 10:20 flight from north Goa so we woke up at 05:30 AM got ready and by 6:40 we were ready with our bags packed and ready to go. We called the receptionist to help us with the luggage boy nonetheless nobody answered. We called six times. We kept the room open keys in the room and came walking towards the reception with our luggage. There was only one boy and when we told them we were calling 6 times and no one answered he clearly denied to it. Again no valet only the security guy came and kept our luggage in our car and literally ran away. It is my humble request to everyone, that any of you who desires to have a fun filled, peaceful, holiday/vacation. There are ample of options available rather than this hotel. The next time I visit Goa I will not choose a stay like this. Nor I would recommend it to anyone. It was a worst and horrible experience. My husband and I came back home disappointed only with regard to the Hotel.