Zip by Spree Hotels Le Pebble

I am forced to give this place 1 star since Google reviews don't have an option to rate 0 or in negative. Pathetic is an understatement to describe this place. We were visiting Tiruppur for attending a function. The host booked a Deluxe Room in this hotel since it was very close to the venue of the function. When I showed my booking to the front desk personnel, one was busy talking over phone while the other person stared at me indifferently as though I was asking him for alms. After making me want for 5 minutes he just gave a key and told me that my room number is 408 in the fourth floor. I have never seen this kind of reception in any hotel. The room was okay. The bathroom was in a dilapidated condition. The TV in the room was not functioning. The intercom phone was not working. Websites like Agoda claim that there is free WiFi. But, that is just a claim but not in reality. I happened to see a sticker in the bathroom that read "SAVE WATER". Initially i thought it was just a customary advice that we see in hotels advising guests not to waste water. But, the next morning i realised the meaning. When I woke up around 7 in the morning there was no water in the bathroom. When I went to the front desk stating that there was no water, the person over there nonchalantly asked me to wait until the electrician comes to fix some issue. When I told him that I have to leave by 8, he reluctantly asked me to use the bathroom in either 407 or 409 and gave me the key. I had no option but to use that bathroom. While stepping out i asked him to fix the water supply at least by the time I am back. He assured that it would be fixed. When I came back by 10:30 am the situation was still the same. There was no water. I checked out of the room and gave the key at the front desk telling that there was no water. The person was busy speaking over the phone and didn't even bother to listen. I threw the key on the desk and walked away. It is better to use the public toilet or the waiting room in the railway station rather then staying at this place.

A hotel with goons at the front desk with worst attitude. Even though this was prebooked and paid through MakeMyTrip, they made us wait for sometime and reacted as if we were staying for charity. Most dirtiest bathroom almost like a public toilet and No basic service of water in the bathroom the next day morning and when asked for, a pathetic response with no remorse. Water wasn't made available even after two hours. We had to vacate immediately because of this. I don't know how they run a hotel without essential services and how come this hotel is still getting listed in travel apps. I hope there was an option of negative rating to be provided.