AKABANEHOLIC HOTEL

My first visit here surprisingly the location was really good, the location near to Akabane station and close to many other popular stations!! This hotel was ok to stay for few days but not for long stay.. cleanliness can be more more better (bedsheet, towel and can spot dust as photos attached). The receptionist not ALL friendly not so helpful. They have laundry at 2F and BF unfortunately never clean the washer🥲.. im sure this hotel can even become better. Hope this hotel can improve and remain super clean!

We stayed here for 9 days. Excellent service 👏. 1) Friendly frontdesk staffs. They are so friendly. My niece required 2nd small booklet of paper to draw as she lost her first booklet provided in hotel room. They tried their very best to understand what we would like to have, and they really give a new booklet to my little niece. 2) Fast check in and out. They explained to us the date of housekeeping and written on the paper card holder of room card. 3) Literally just 1 or 2 mins walking distance from Akabane South exit. Best!!! 4) Don Don Donki is just beside the next building. Family Mart, just at the left side of hotel, so many restaurants and stores surrounding the hotel. 5) They provide free ochazuke from 8pm till 10pm from Mon to Thurs, free afternoon tea too. Honestly, so so nice and we took for 2nd round!! They never show angry face or show us any attitude. I really love their hospitality.I like their rice with so many toppings (feel free to take). They are so kind and helpful. 6) They provide free hair oil, lotion, face wash, varieties of tea, coffee, sugar, creamer, combs, stirrer, toothbrush with toothpaste, room slippers just beside the check in counter. So friendly and lovely gesture!!! This can help hotel guest a lot!!! Thank you so much. My hair is frizzy, I really need the hair oil so much. The honey tea is really perfect drink. I love it so so much. 7) They cleaned our room perfectly fine and tidy. 8) There are breakfast buffet too at affordable price. Why is this hotel so nice? Taking care of our stomach. Thank you!! 9) Level B1 has spa, you can find laundry machine too at other level. You can even find ice machine too. 10) The hotel staffs allowed us to put our luggage first at the lobby area which is perfectly safe and tagged it with a tag. 11) They topped up free water for us at the 4th day of our stay. 12) They provide hairdryer, towel, hand towels, foot towel, kettle ( super important as we are travelling with little kid, we need it to make milk for kid), 3 water cups, 3 coffee cups, desk lamp, 3 teeth brushing cups. You can feel they are super thoughtful. 13) TV is available too, and the TV showed the directory around the hotel, super travel friendly hotel. 14) The water flow is so strong and hair shampoo , conditioner and body shampoo are avaliable. 15) Toilet bowl is another lovely and environment friendly service. There are small flush, moderate flush, bigger flush. Toilet paper are provided too. 16) There are quite a lot of USB charging outlet, basically I did not use my universal adaptor at all. So convenient. 17) Beds are so comfortable and the light at the handwashing sink is sensor mode, I love this environment sustainable move by the hotel. 18) I really love the stay over here. Will come back again!! Thank you everyone. To all the staffs, you guys are so kind, friendly and deserve more. You all did fantastic work.