Al Ain Rotana

I stayed at the Al Ain Rotana from January 14 - January 23. Overall I really enjoyed my stay there and would definitely go back if I was ever in Al Ain. There was one thing that happened that definitely marred my experience a bit so let's get that out of the way first. I do not like people in my room. When I go to a hotel the first thing I do is hang the do not disturb sign on the door, or in some hotels flick on the light for do not disturb. I just generally do not like people in my room, but I also am a germaphobe. The first thing I do when I get in my room is clean everything with Clorox wipes. I even bring my own towels, and trust me people, this isn't paranoia. I have never stayed at a hotel where I didn't find something questionable. When I was putting my own towels out, as I was moving the hotels towels out of the way into the closet, I saw one of the towel had a huge dirt smudge on it. Anyway, on my second day there, as I was leaving my room to go out, I passed one of the housekeeping staff. As I mentioned, my DND light was on. It's never off. When I got back a few hours later, all my stuff had been moved and they had even touched my towels. To say I was angry was an understatement. The DND light was on. They never should have gone inside. I spoke to the front desk about it and they assured me they would send an e-mail to the housekeeping staff that under no circumstances were they to enter my room again. I assume they took care of it because I didn't have another incident after that, although it did make me anxious every time I left the room, especially if I passed one of the housekeeping staff as I was leaving. That unpleasant incident aside, I really enjoyed my stay there. The hotel staff was always pleasant, professional, and helpful. The breakfast buffet offered a wide variety of foods and juices and they were all delicious. The pool was big and it was nice to sit at one of the tables and enjoy a nice drink or just sit and relax and read a book. Ramen at the poolside bar makes delicious drinks. Trader Vic's has a nice vibe and the hostess is always so friendly. I didn't eat there so I can't speak to the food (although judging by the other tables it looks amazing) but I really liked to sit and have a drink there some nights. The Bahia was delicious. (Basically it's a pina colada.) The room I had on the 3rd floor (Pool View Room with Balcony (New Wing) - King Bed) was a really nice size and it was nice to sit on the balcony in the mornings and see all the beautiful scenery as the sun was coming up. If I go back to Al Ain, I'll probably request a room on the first floor because the balcony is much bigger (it's a square size as opposed to the rectangle sized balconies on the third floor). I know that some of the first floor rooms come with a washer and dryer but I don't know if all of them do. Either way, I very much enjoyed my stay at the Al Ain Rotana and look forward to maybe coming back in the future.

We had a brilliant time at Rotana Al Ain recently. We stayed in the executive suite on level 3 of the hotel. We cannot over state the quality of the hotel, it is definitely a 5 stars hotel. The hospitality provided by all the staff we encounter was superb. The buffets by the Zest restaurant was delicious. We did not had a chance to try the gym but looking in from outside it does look well equipped. Our children definitely enjoy the swimming pool which is not busy and prefect size for the guests. Special mention to Jessie (from SA) & Lamie at the reception desk who were very welcoming. Hussein & Sham the bell boy were quick to helps us with our luggages. Hussein was also knowledgeable to the immediate surrounding of the hotel. Not to forget Anil & Christian (Lifeguard), they're very friendly and keep my kids safe at the pool. Manpreet & Yosef (Zest) always smiling and tentative especially at breakfast. These are few names of many friendly and welcoming staff at Rota Al Ain. We definitely highly will recommend to stay in Rotana Al Ain to our family and friends. Thank you