Alexander's Penthouse

Don't waste your money!! We stayed for 4 nights and it was awful. Firstly, you expect privacy when paying for accommodation, however we had workmen on our "private balcony/terrace" who peered into our bedroom and lounge area every day. This meant we had to keep the shutters constantly closed so the "view" was pointless. They also started work at 8am every day and were very noisy, banging, leaning ladders against our door and shouting to each other - the chance of a relaxing lie in on holiday was impossible. Not only this but they spilt drinks and food on the balcony. (Photos attached) The shower also did not work. There was no shower holder and the bathtub had no plug which worked. There were no curtains around the shower either so you had to wash yourself sitting down in the bath (which had peeling paint all over the base) to shower whilst hand holding the shower head. (Photos and video attached) The shower also turns scolding hot when someone uses the tap/toilet and this burnt me. The images of the bathroom were nothing like it and it was very below the standards of a hostel, let alone a booking.com place. The company offered us a partial refund but they have not paid this and I wouldn't have even paid that half for the experience we had. Absolutely awful.