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Alma y Mar Suites

3.8/5(95 Reviews)

3 Star Hotel star-logo

Playa del Carmen, Quintana Roo

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About Hotel

Get ready to experience the breathtaking beauty of Playa del Carmen at Alma y Mar Suites. Located just steps away from the pristine beach, this charming boutique hotel offers 18 thoughtfully designed rooms with modern amenities such as flat-screen TVs and minibars. Stay connected with complimentary WiFi throughout the property.

Immerse yourself in the vibrant culture of Playa del Carmen as you take a leisurely stroll through its bustling streets. With top attractions such as Mamitas Beach and Quinta Avenida in close proximity, boredom is never an option. Explore the upscale boutiques at the Quinta Alegría Shopping Mall or catch a thrilling game at the Mario Villanueva Stadium Madrid. For a taste of local heritage, visit the Nuestra Senora del Carmen Catholic Church or the fascinating 3D Museum of Wonders.

Start your day with a complimentary continental breakfast before embarking on your adventures. And for your convenience, we offer express check-out and luggage storage services. Our friendly concierge team is always available to assist you with your travel needs and provide insider recommendations.

After a day of sightseeing, relax in the cozy communal living room equipped with comfortable seating and complimentary WiFi. Take a dip in the refreshing on-site swimming pool to cool off from the sun. And for our valued guests visiting from afar, we provide easy access to Cancun International Airport and Cozumel International Airport. Enjoy the perfect balance of comfort and convenience while being close to top attractions like the Playa del Carmen Maritime Terminal and the exciting Xenses Park. Don't miss your chance to experience the magic of Alma y Mar Suites. Book your stay now to indulge in an unforgettable vacation. Alma y Mar Suites room prices won't break the bank, and you can easily Book Alma y Mar Suites Online. We are located at Calle 26 Nte, Mza 59, Lt. 03, No. 320, QROO77710, Mexico, making it easy to reach us. Experience the beauty of Playa del Carmen with us!

Quick Facts

Check-In

03:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Smoke-free property

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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Ratings & Reviews

3.8/5

95 Ratings

Rogelio Garcia

1/5

13 Oct, 2023

If you make a reservation here, make sure you're in contact with the host before you arrive, there is no front desk. We arrived at 10:30 pm and nobody answered the phone or whatsapp. We could not get in and had to look for another place. We met another couple outside wating for hours for the staff to fix their toilet, they were waiting for hours. I would not try to stay here again

Claudia Torres

5/5

14 Jul, 2023

I’d say it was a great deal. The service was almost none existent, but it was a clean place with good AC and great location. Even though it’s in the middle of the chaos that it’s 5th Ave there was no noise in the bedroom.

Damion Newell

4/5

19 Feb, 2023

Older hotel, bed was very comfortable, free breakfast from restaurant down the street., wifi is okay, I was able to use it for work with little lags. When I was there, no one speaks English, but Google translate helped with vocabularies I didn't understood. I was there for 2 nights, My room didn't get clean or new towels, I asked and they told me every 2 days. Location is good, tight next to 5th ave but not much noise from the room I was in.

MAD. Daniela L.A

1/5

31 Aug, 2021

We chose it because it was advertised as pet friendly, but it is not, their contract does not have any clause about extra charges but they applied us one because of the dog, besides, the contract does not have clauses banning pets. It is advertised as a family place for 6 people offering 2 beds and a couch, but the couch is old and uncomfortable. The bathroom in the shower has no door and everything gets wet. They do not answer the phone in the front and they did not send me an invoice Lo escogimos por anunciarse como pet frendly, pero no lo es, a mis hijos les reclamaron de nuestra mascota de forma poco amable. Se anuncia como lugar familiar para 6 personas con un sofa pero está todo viejo e incómodo. No tiene puerta el baño en la regadera y todo se moja. No responden al teléfono en el front y no me enviaron factura

Jan Corné Van Dongen

1/5

06 Sep, 2021

We made a reservation for this place months ago when people did not travel much due to Covid. We booked through #Booking.com at a price that was about the same as simular places did charge. Today (months later) we received a message that our reservation is canceled because of a pricing error in the system. If there is any error in the system you notice this soon and notify your guests soon after the booking. You explane the error and offer a stay at the correct price. What seems to be happening here is that although we took the risk to go book our uncertain vacation. We are now being kicked out because it is getting more busy than anticipated and a bigger profit can be made. Alma y Mar just makes their greed our problem, because we have to try and find a new place to stay close to our vacation date during a busy period. This is rude, not customer friendly and a disgrace to the wonderful Mexican hospitality.

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More About Playa del Carmen Hotels

Hotel Name	Alma y Mar Suites
Reviews	95
Star Ratings	3
Location	Playa del Carmen, Mexico
Check-in	03:00 PM
Check-Out	12:00 PM

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments, and cash.

Mobile payment options include: Pay.

Cashless transactions are available.

Heating is not provided.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Onsite COVID-19 testing (PCR) is available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Onsite COVID-19 testing (Antigen) is available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Reservations are required for onsite COVID-19 testing.

No cribs (infant beds) available.

Events/parties not allowed.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

No elevators.

Special check-in instructions

One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Alcohol is not served at this property..

The property is professionally cleaned.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

The front desk is open daily from noon - 4:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. This property's beach club is 600 yards (550 meters) away.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Alma y Mar Suites

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