Alto Hotel on Bourke

4.3/5(341 Reviews)

4 Star Hotel star-logo

Melbourne, Victoria

Hotel & Amenities

Rooms & Rates

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₹11,843

₹9,484

About Hotel

Discover the ultimate blend of luxury and convenience at Alto Hotel on Bourke, a 4-star centrally located hotel highly praised by the Australian Star Ratings Agency. Immerse yourself in the stunning surroundings of Melbourne, with our unbeatable location just moments away from popular attractions like SEA LIFE Melbourne and Marvel Stadium. Our 50 meticulously designed guestrooms offer state-of-the-art amenities, such as refrigerators and iPod docking stations, ensuring a comfortable and enjoyable stay. Sink into our plush pillowtop beds and wake up rejuvenated for a new day of adventure.

Unwind with our 40-inch LED televisions and stay connected with complimentary Wi-Fi. Spoil yourself in our modern bathrooms, equipped with revitalizing rainfall showerheads, and complimentary toiletries to cater to your every need. Our hotel provides easy access to nearby destinations such as the buzzing Flinders Lane and serene Flagstaff Gardens, making it a prime choice for both business travelers and vacationers. In addition to the unmatched location, we offer a range of on-site amenities, including complimentary wireless internet and concierge services, as well as a cozy lobby with a welcoming fireplace.

For our corporate guests, we provide a fully-equipped business center and additional services such as complimentary newspapers and dry cleaning/laundry, ensuring a seamless and stress-free stay. Start your day off right with our delectable cooked-to-order breakfasts, available every weekday and weekend, perfect for satisfying your cravings and fueling your day.

Elevate your Melbourne experience by choosing Alto Hotel on Bourke as your home away from home. Our hotel welcomes you with open arms, inviting you to indulge in the perfect balance of comfort, luxury, and convenience, all within the heart of the city. With a prime location just 35 km from Melbourne Airport and easily accessible from nearby airports, our exceptional amenities and unbeatable location make us the top choice for travelers seeking an unforgettable experience. Book your stay today and discover the true essence of Melbourne at our modern and sophisticated hotel. Book Alto Hotel on Bourke online now to enjoy our unbeatable room prices. Visit us at 636 Bourke Street, Victoria3000, Australia for a hassle-free and memorable stay.

Quick Facts

Check-In

02:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Elevator
Locker room
Multilingual staff
Smoke-free property
On-site parking
Library

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹9,484

₹11,843

20% OFF

+ ₹1,257 taxes / night

Earn 107 Reward Points

Alto Hotel on Bourke, Melbourne, Victoria, Australia, 3000

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Select Rooms

Petite Queen Room

205 sq.ft (19.04 sq.mt)
Smoking policy – non-smoking available
TV
Electric kettle
Soundproof
Air conditioning

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OPTION 1

Non Refundable

₹9,484

₹11,843

20% OFF

+ ₹1,257 taxes / night

Earn 107 Reward Points

Ratings & Reviews

4.3/5

341 Ratings

Julian F

1/5

31 Jan, 2024

Great service, really clean rooms and just an overall amazing experience…. Is what I would say if the place wasn’t operated by an absolutely rude and hopeless manager who cannot communicate properly to their guests. The rooms were absolutely awful - it already had existing damages before we even entered the room, including the air conditioner not working ON A HOT DAY, and the room ultimately had a bad smell. We were unable to receive our bond back as the hotel manager claimed that we were responsible for the damage of the room. We have repeatedly told the manager that not one person in our group were in the rooms except for when we first checked in and when some of us slept in after midnight. How would we have been able to cause such proclaimed damage if we were not in the already poorly conditioned room at any other time? We have tried our best to be calm about the situation, but if dealing with such a rude and cowardly manager who never spoke a word to us, and used his staff to communicate, we have no choice but to take this situation further. The manager even threatened us to leave a 0.5 review if possible. Do yourself a favour and don’t stay here. There are plenty of other places to stay in Melbourne that are much more accommodating and professional.

Ali T

1/5

29 Jan, 2024

Short version - disappointing stay at what used to be a lovely hotel. Very significant housekeeping issues. Little effort made to fix the problem with distinctly lacking apology. Won’t stay again unless management issues are resolved. Long version - visiting Melbourne with my 5 year old. On check in to our 2 bedroom apartment), i discovered a wet towel behind the bathroom door and the bathroom bin not emptied - I called housekeeping and a rather grumpy lady came to fix the problem. She then said “anything else wrong”? I hadn’t notice anything at that point but then noticed bathroom cups with toothpaste dribble in them. After she left I thought I would check the kitchen - to find 4 out of 5 bowls in the cupboard were dirty; before I had time to call, the manager arrived with 2 cleaners asking me to show him where the problems were. After i explained about the now fixed bathroom, I asked him to replace the bowls. Instead he made the staff handwash them in the room (and then all other crockery) while I was standing there. Only then did he use the word sorry. By this point I was quite concerned the room hadn’t been properly cleaned before check in but tried to give them the benefit of the doubt having previously had a good stay there. That night i checked the bedding to discover 2 blood stains on the duvet in my bedroom! As it was late there were no staff available so I informed them the next day - no apology or offer of anything at all to make up for the hassle and general horror! This was our second time staying at this hotel and it will be our last unless a change in management occurrs — very disappointing as the location is very good.

Lorana Bartels

3/5

10 Dec, 2023

This was certainly not a 4-star experience or tranquil oasis, as advertised. My room was very noisy, with a constant thud from the pub opposite until the early hours. The shower was also stone-cold. There were some cute features, but please don’t oversell this place as more special than it really is!

A Shah

2/5

16 Jan, 2024

Very good location, near Southern Cross Station, Spencer Outlet Centre and tram lines. However the hotel is dated and our room had quite a number of maintenance issues. The roller doors in the main bedroom were unhinged and could not slide. The oven door could not be closed shut. Quite a bit of wear and tear. Reported the issues and for the next 5 days we were there, nothing was done to fix the issues. For the amount paid, we expected better service. The hotel management needs to focus on making sure the rooms are well maintained.

Stefan Vanderlaan

1/5

31 Jan, 2024

Stayed at this hotel a few weeks ago for one night. We found a couple of our rooms were not up to standard with them already being damaged on check-in. After checking out, we weren't given back our bond of $200 as the manager deemed us responsible for the damages. We were later told that we won't be getting it back. Besides this issue, the rooms themselves were nothing to write home about. They're not as great as advertised to be and some of them even had a mouldy smell. Do yourself a favour and pick a different hotel to stay at, the management at this place doesn't deserve your money. Never experienced customer service this bad before. Advice anyone staying here to take photos of any damage in their rooms upon check-in and report to the reception. Good luck!

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Modification and Reschedule Policy

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More About Melbourne Hotels

Hotel Name	Alto Hotel on Bourke
Price	₹9,484
Reviews	341
Star Ratings	4
Location	Melbourne, Australia
Check-in	02:00 PM
Check-Out	10:00 AM

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments, and cash.

Mobile payment options include: Apple Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Professional property host/manager.

Contactless check-out is available.

No rollaway/extra beds available.

Parking height restrictions apply.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 100 per accommodation, per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Contactless check-out is available.

The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours.

Pet Policy

Pets not allowed.

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Alto Hotel on Bourke

About Hotel

Quick Facts

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Petite Queen Room

Ratings & Reviews

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