Andronis Luxury Suites

Pros: Welcome staff was excellent, took us from drop off point to hotel reception (5 min) walk. Bell boys took care of bring the luggage. Staff took us to the room after checkin and explained some things and asked if we wanted to make dinner reservations or make reservations at a restaurant with a sunset view. We picked PacMan restaurant which is actually a restaurant at another Andronis property. Room had a great view and was spacious, bed was nice and firm with convenient outlets. Sofia was our housekeeper and she was always friendly and cleaned everything. Bellboy and wait service to bring breakfast to our room every morning was great. I don’t know how they carry so much up and down those stairs. Overall staff was attentive and welcoming. Cons: When we did the search to book the room we didn’t update the search to 2 people and after we booked we tried to update it back and hotel charged us 32 EUR for each night. But the cost was the same to book a room for 1 or 2 person stay. They gave us an upgraded room which was bigger, but it felt much inferior and not sure if the prior guest complained and got a different room. The room name is (Athena), through out the stay you can hear loud table screeching noises starting at about 7:30 am or so everyday. I believe the service room or restaurant was above the bathroom area. We didn’t notice day 1 as much as we were tired and afterwards we were unpacked. Day 3 during the day we wanted to turn off the AC and it wouldn’t turn off, we contacted front desk and they sent someone and he reset the AC and turned back on unfortunately he didn’t check if it could be turned off again and we were not able to turn it off at night and it was on high and we couldn’t turn it to silent mode or anything. On our check out the front desk automatically charged us USD and not EUR and said it was automatic, which we are sure it was not everywhere else gave us a selection or would default to EUR even at PacMan restaurant. Overall we didn’t want our vacation ruined and just didn’t let all the negativity harm our vacation or experience. We would definitely return to Santorini again for the spectacular views and weather.

Could not have asked for a better experience in Santorini. Andronis Luxury Suites was 5-start from the moment we step foot in the front office to check-in. The communication with the staff was seamless and easy thanks to the Andronis App. The food - amazing. And the suite itself lived up to the hype - we really enjoyed everything about our stay and will definitely be back.