Anka Business Park Hotel

The hotel is quite clean, and the staff in charge of the cleaning care a lot, they are very nice, always keep the room tidy and put sometimes even extra slippers, toilet paper, etc. The locations is also very good. If you like to stay in Asian side and not far from Bagdad street the location is perfect. It has all kind of stores nearby and a very nice shopping mall which has all kind of known restaurants. There are 3 guys behind the reception desk, which the old guy with glasses is racist and rude. He turned off the air condition multiple times and every time I asked why it's not working he said it's fine and tried to make excuses. It was clear after a while that every time I was complaining about the air condition it will start working till the guy shift comes. Last time I booked this hotel he was not giving even water and every time he was ignoring my requests and was asking to drink in restaurant down stairs. The other two guys are polite, friendly and nice, but in my opinion the old guy is doing the opposite of what a receptionist should do. The internet connection is also depends on where you are located in the building, last time I had no problem with internet at all. but this time it was really bad and was disconnecting a lot. The building is not designed with people with even slight disability or struggle. It has stairs in entrance, bad lighting in corridors and very slippery lobby and bathroom. The entrance is not looking good either. Though I think considering what I expected it looked fair.