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DoubleTree by Hilton Houston Brookhollow

3.6/5(114 Reviews)

4 Star Hotel star-logo

Houston, Texas

Room Unavaiable

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About Hotel

Welcome to The Grand Tuscany Hotel, located at 12801 Northwest Fwy, Texas77040, United States. Our hotel boasts of 280 elegant guestrooms, each featuring a plush pillowtop bed with cozy down comforters. With complimentary Wi-Fi, our room prices are not only affordable but also perfect for all types of travelers.

Conveniently located near Houston's top attractions, our 4-star aparthotel offers easy access to the Karbach Brewing Company and the Houston Arboretum and Nature Center. For business travelers, our hotel is in close proximity to Schlumberger Headquarters and Williams Tower, offering a prime location for corporate meetings and events.

At The Grand Tuscany Hotel, our attention to detail is evident in every aspect. Indulge in a refreshing shower with our complimentary toiletries and hair dryers in our private bathrooms. Start your day off right by taking a dip in one of our two outdoor swimming pools, relax along the lazy river, or work up a sweat in our modern fitness center.

Looking to host an event or wedding? Our aparthotel offers a ballroom and picnic area, perfect for any occasion. And for all your business needs, we provide amenities such as express check-out, complimentary newspapers, and a 24-hour front desk. With over 25,000 square feet of event space, including a conference center, we have everything you need for a successful event.

Satisfy your appetite at our on-site restaurant, Brasserie, or unwind with a drink at the bar/lounge. We also have a coffee shop/café and serve full breakfasts on weekends for your convenience. Our goal is to provide our guests with an exceptional stay, blending luxury, comfort, and modern amenities. So why wait? Book The Grand Tuscany Hotel online now and experience the vibrant city of Houston like never before. We guarantee a truly fantastic experience for all our guests.

Quick Facts

Check-In

03:00 PM

Check-Out

12:00 PM

Rooms

280

Floors

Popular Amenities

24-hour front desk
Hotel safe deposit box (not room safe box)
Lift/ Elevator
Multilingual Staff
Newspaper
Smoke-free property

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.

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Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

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Room, 1 King Bed, Accessible (Roll-In Shower)

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Room, 1 King Bed

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Ratings & Reviews

3.6/5

114 Ratings

Jamese Smith

1/5

06 Nov, 2023

I was overwhelmed with the fragrance in the lobby. It was so strong as if they were trying to cover something up. My room had to be switched twice due to sewage smells and a busted flatscreen television. Only for the 3rd room to be unsanitary and required me up clean/disinfect it myself. I attempted to purchase a bottle of water and was charged $18 (I was refunded in cash from the cashier's purse). The carpets were filthy. The walls were THIN and my son could not get adequate rest because of loud neighbors in the halls and at the pool. The parking lot felt DANGEROUS and they had the audacity to charge a fee to park. The decor was outdated and the elevators were SCARY. We opted to only use the stairs only just to be safe. This place should have been shut down or renovated years ago. The website is awfully deceiving. Do NOT recommend.

Bequita Mahama

4/5

06 Sep, 2023

We had a wonderful stay for Labor Day weekend. Apparently, Hilton just acquired this property a few months ago. As mentioned in other reviews, there needs to be some more updates and improvements around the property however the place is not bad at all. Our room was very clean and updated. There were a few events held at the hotel and they did a good job controlling the crowds and keeping everything under control. The service though was AMAZING!!! Fabian, the manager, was absolutely wonderful and treated us like royalty!! The chef, Edith, was amazing!! All of the staff was very accommodating and friendly. We thoroughly enjoyed our stay!! Hopefully next time we come they’ll be some more updates and an even better stay.

Anum Farooq

2/5

14 Dec, 2023

The shower in the bathroom was not very warm, especially at night. I told the front desk about it, and they tried to give me a different room. However, the new room had the same problem with the water not being warm. The TV didn't work at first, but they replaced it, and it started working later. Overall, it was a bit uncomfortable. On the positive side, the room was spacious and they welcomed us with a warm cookie and water.

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More About Houston Hotels

Hotel Name	DoubleTree by Hilton Houston Brookhollow
Reviews	114
Star Ratings	4
Location	Houston, United States
Check-in	03:00 PM
Check-Out	12:00 PM

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car recommended.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: USD 100 per accommodation.

We have included all charges provided to us by the property..

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is recommended for transportation to and from this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

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Airport Services

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DoubleTree by Hilton Houston Brookhollow

About Hotel

Quick Facts

Select Rooms

Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed

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