Dupa Ubud Villa

I had stayed a log room which is located upstairs in front of the lobby. Each staff was very kind, nice and friendly. The people of the restaurant on the ground floor next to the lobby were also super friendly. The meals were so yummy at low cost like 25K to 60k RP. But the room definitely sucks😞 There are lots of bugs like mosquito, moth and especially aunt. Besides, the sheet of the bed seemed cleaned with the housekeeping, but I found a stain located around my pillow, which I had noticed at the first night, still remained at the second night. That means they did make the sheet tidy however they didn't change it with clean one. The sheets of beds are usually changed per two days, they said. But if you asked them, they'll friendly change as soon as you wish. I don't know which mosquitos or ticks, but one of them(probably the latter) had bit us and we got swellings which were very itchy. The number of swelling on our body increased day by day. The cost for staying at the log room was cheap. But cheap is cheap as you know. The shower is not strong and you can't move the position. The bath room floor was wet and slippery due to no curtains nor doors on the shower space. The air conditioner doesn't make the room cool at all. This is because the room has a lot of gaps and cracks. That means also you can hear everything such as motorbikes' sounds, talks at the lobby and the music from the restaurant. We told them the ticks problem. They said it was the first time that customers complained ticks. We asked them to change the sheet, they said 'yes' very friendly. YES. People here are really nice. Just our room sucks. They tried hard to solve the problem with much effort. We really appreciate it. Everything about the bed was fine after they made much effort. The location is not that bad but you should rent a motorbike. The rental bike store is near this villa. 600m south. The wooden room is not recommended from us. But things will change.

Upon our arrival for a planned 7-night stay, we immediately noticed the bathroom was not well cleaned. To make matters worse, it malfunctioned at midnight during our first night. Thankfully, a young man came twice to fix it (kudos to him). The situation was quite awkward. We raised our concerns the next morning, but the owner's response was dismissive, suggesting we find another hotel if we were unsatisfied. We did seek alternate accommodation, but he insisted on charging us for four nights despite our one-night stay. While I sympathize with his business concerns, it's unfair for us as holiday-goers. A more friendly resolution could have been reached, but given the circumstances, we chose to depart, seeing no productive outcome.