hotelIcon

Rooms & Guests

1 Room | 2 Adults

  • Rooms

    Minimum 1

    1

  • Adults

    Above 11 years

    2

  • Children

    0 - 11 years

    0

El Cielo by Casago

google-logo 3.7/5(3 Reviews)star-logo3 Star Hotelstar-logoPlaya del Carmen, Quintana Roo
Primary Image
Secondary Image

128

About Hotel

Welcome to El Cielo by Casago, a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm in Playa del Carmen, Mexico. Situated near the beach, this apartment offers easy access to iconic landmarks such as Quinta Avenida and Maroma Beach, making it an ideal destination for those looking to explore the beauty of the Riviera Maya. The architectural elegance and interior design of El Cielo by Casago are truly captivating, with lavish furnishings, art collections, and signature elements that create an inviting atmosphere unlike any other. Each individually decorated apartment features a kitchen with modern amenities, a private balcony or patio, and a 24-inch flat-screen television for entertainment.

Complimentary wireless Internet access keeps you connected, while housekeeping services ensure a comfortable stay. The range of accommodations at El Cielo by Casago includes luxurious suites and spacious rooms with breathtaking views, all designed to exceed expectations and provide a memorable experience for every guest. The hotel's state-of-the-art spa and wellness center offer a sanctuary for relaxation, while the exquisite dining options celebrate local flavors and international cuisine. Whether you're seeking a rejuvenating retreat or a productive stay, El Cielo by Casago has everything you need to make your visit unforgettable.

Explore the local culture and attractions near the hotel, from the El Camaleón Mayakoba Golf Course to the vibrant 28 de Julio Square. With easy access to Cozumel Intl. Airport and Cancun Intl. Airport, getting to El Cielo by Casago is convenient and stress-free.

The attentive hospitality and personalized service at El Cielo by Casago leave a lasting impression on every guest, ensuring a truly exceptional stay. Book El Cielo by Casago online today and experience the beauty and luxury of Playa del Carmen in style. Address: Retorno Serena Lote 8 Mza. 17, Edificio Punta Allen, Depto. 301 A, QROO77710, Mexico..

Quick Facts

Check-In
04:00 PM
Check-Out
12:00 PM
Rooms
4
Popular Amenities
  • Elevator
  • Smoke-free property
  • Terrace
  • Gym
Show All Amenities

4,261

8,488

50% OFF

+ ₹7,215 taxes / night

Earn 114 Reward Points

map image

El Cielo by Casago, Playa del Carmen, Quintana Roo, Mexico, 77710

View on Map

Select Rooms

El Cielo by Casago Family Apartment

Family Apartment

  • 1300 sq.ft (120.77 sq.mt)
  • Smoking policy – non-smoking available
  • TV
  • Soundproof
  • Shower
  • Toiletries
See All
OPTION 1
  • Non Refundable

4,261

8,488

50% OFF

+ ₹7,215 taxes / night

Earn 114 Reward Points

Ratings & Reviews

google

3.7/5

3 Ratings

user_profile
Morpheus
google-logo

5/5

22 Oct, 2023

The building is awesome and if you get a chance to meet Mijail, he's honest and very responsive. I definitely recommend Casago for your stay.
Read More
user_profile
Michael Lee
google-logo

5/5

02 Oct, 2022

I feel extremely fortunate to have found a company like CasaGo to manage my new property in Playa del Carmen. These people are so professional and an absolute pleasure to work with, helping me solve any problems I have, including paying electrical bills, setting up my TV/Internet service and building an owner storage locker within the condo. Special shout-out to Andrea who is an absolute superstar. Her communication and organizational skills are so pro, you can rest assured any requests you have will be taken care of in a thorough and expeditious manner. If you are looking for a company to represent your best interests in Playa del Carmen, I highly recommend CasaGo.
Read More
user_profile
Marta R
google-logo

1/5

04 Nov, 2023

We rented an apartment online and at no time did we know it was CASA GO. We arrive at the location at 1:00 p.m. and no one welcomes us. After waiting for a while, we receive a WhatsApp saying that we can enter the apartment at 4:00 p.m. We tell him that we are already on the property and he says that they are cleaning it. Which was a lie. The apartment was empty. We left. We returned at 4pm and still had to wait 15 more minutes. We had to pay 35USD for cleaning and 100USD deposit in case we stole something. In addition, we received a very long email saying that there is an inventory of things and that if something is missing they will deduct it from us. On the day of departure we said that we were leaving at 9:00 a.m. Well, this day it was raining and they told us that we could wait, at 8:50 a.m. we received this message. We packed our bags and got up at 6 in the morning to take advantage of the day. We say no, that we have to leave and that we want our deposit back. MIJAIL reproaches me if I think they are going to rob me. ???????? Sorry????? After having the indecency of having the apartment empty and leaving us outside, they then arrive late and on the last day no one shows up until an hour later than agreed. The girl returns the money to us, embarrassed. I don't recommend it at all due to the lack of professionalism or if you have just the time like us. Also it is not paved, some terrible holes in the dirt roads. The terrace did not have a swing like the rest of the apartments... there are much better options, with more services and in a better area. And at least they serve you with empathy.
Read More

More About Playa del Carmen Hotels

Hotel NameEl Cielo by Casago
Price₹4,261
Reviews3
Star Ratings3
LocationPlaya del Carmen, Mexico
Check-in04:00 PM
Check-Out12:00 PM
El Cielo by Casago
hotel_imagesmap

-87.040209

2026-04-03

2026-04-04

Playa del Carmen
Quintana Roo
77710
MX

5

5

1

Living Area

El Cielo by Casago - Playa del Carmen - Living Area

Facade

El Cielo by Casago - Playa del Carmen - Facade

Facade

El Cielo by Casago - Playa del Carmen - Facade

Facade

El Cielo by Casago - Playa del Carmen - Facade

Facade

El Cielo by Casago - Playa del Carmen - Facade

Facade

El Cielo by Casago - Playa del Carmen - Facade

Entrance

El Cielo by Casago - Playa del Carmen - Entrance

Facade

El Cielo by Casago - Playa del Carmen - Facade

Exterior Detail

El Cielo by Casago - Playa del Carmen - Exterior Detail

Exterior Detail

El Cielo by Casago - Playa del Carmen - Exterior Detail

Exterior Detail

El Cielo by Casago - Playa del Carmen - Exterior Detail

Pool

El Cielo by Casago - Playa del Carmen - Pool

Pool

El Cielo by Casago - Playa del Carmen - Pool

Pool

El Cielo by Casago - Playa del Carmen - Pool

Pool

El Cielo by Casago - Playa del Carmen - Pool

Pool

El Cielo by Casago - Playa del Carmen - Pool

Pool

El Cielo by Casago - Playa del Carmen - Pool

Pool

El Cielo by Casago - Playa del Carmen - Pool

Pool

El Cielo by Casago - Playa del Carmen - Pool

Parking

El Cielo by Casago - Playa del Carmen - Parking

10

3.7

3

Elevator

Smoke-free property

Terrace

Gym

Check-in instructions
  • Extra-person charges may apply and vary depending on property policy.
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
  • This property accepts credit cards, debit cards, and cash.
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
  • Host has indicated there is a smoke detector on the property.
  • Safety features at this property include a security system.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • This property is professionally cleaned.
  • Professional property host/manager.
  • Contactless check-out is available.
  • No cribs (infant beds) available.
  • No rollaway/extra beds available.
  • Property uses a professional cleaning service.
  • Special check-in instructions
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of USD 200 will be collected before check-in.
  • We have included all charges provided to us by the property..
  • No pets and no service animals are allowed at this property..
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
  • Pet Policy
  • Pets not allowed.
  • Service animals not allowed.
  • Top Facilities
  • Smoking policy – non-smoking available
  • TV
  • Soundproof
  • Shower
  • Toiletries
  • Safe
  • Food and Drink
  • Dining area
  • Fridge
  • Coffee machine
  • Toaster
  • Stovetop
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Room Amenities
  • Wardrobe/closet
  • Clothes dryer
  • Bathroom
  • Body soap
  • Toilet paper
  • Shampoo
  • Private bathroom
  • Hairdryer
  • Basics
  • Air conditioning
  • Ironing service