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Rooms & Guests

1 Room | 2 Adults

  • Rooms

    Minimum 1

    1

  • Adults

    Above 11 years

    2

  • Children

    0 - 11 years

    0

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

google-logo 4.3/5(245 Reviews)star-logo5 Star Hotelstar-logoPlaya del Carmen, Quintana Roo
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About Hotel

Welcome to El Dorado Casitas Royale, Gourmet All Inclusive by Karisma - an elegant and luxurious 5-star aparthotel located on the stunning Playa del Carmen beachfront. Immerse yourself in paradise and let us treat you like royalty, with the utmost care and attention.

Our 203 stylish guestrooms offer lavish and affordable accommodations, featuring spacious layouts with indulgent amenities. Relax in your own private oasis with an indoor private spa tub and premium bedding on Select Comfort beds. Admire the magnificent views from your furnished balcony or patio. Stay connected with complimentary wireless internet and unwind with cable programming.

Conveniently situated near top attractions such as El Manglar Golf Course, Playa Paraiso Golf Course, and Paradise Beach, our aparthotel is the ideal choice for anyone seeking an affordable and luxurious vacation. Discover the enchanting sights of Dr. Alfredo Barrera Marin Botanical Garden and Maroma Beach, both just a short distance away.

Indulge in pure bliss at our full-service spa, offering a variety of massages, body treatments, and facials. Take a dip in one of our 14 outdoor swimming pools, relax in our health club, or float along our lazy river for the perfect day of leisure and recreation. Our concierge services, gift shops, and complimentary Wi-Fi add convenience to your stay.

Planning a special event? Our aparthotel features 6458 square feet of conference space and a meeting room, perfect for any occasion. With a 24-hour front desk, friendly multilingual staff, and ATM/banking services, we've got you covered. Enjoy the ease of free self-parking on-site.

With our all-inclusive rates, you can indulge in mouth-watering gastronomic delights and refreshing drinks without ever leaving the property. Choose from 14 delectable restaurants, including the exquisite SANTA FE GRILL, or enjoy the convenience of 24-hour room service. Relax with a cocktail at one of our 4 bars/lounges, 12 swim-up bars, or the beach bar, all offering the perfect spot to unwind and let go. Start your day with a complimentary cooked-to-order breakfast from 6:30 AM to 11:00 AM.

For the ultimate beach vacation, where luxury, convenience, and tranquility come together, look no further than El Dorado Casitas Royale, Gourmet All Inclusive by Karisma. Book your stay with us now and experience the best of Playa del Carmen at affordable El Dorado Casitas Royale, Gourmet All Inclusive by Karisma room prices. Book El Dorado Casitas Royale, Gourmet All Inclusive by Karisma Online for the ultimate hassle-free booking.

Quick Facts

Check-In
03:00 PM
Check-Out
12:00 PM
Rooms
203
Popular Amenities
  • 24-hour front desk
  • Smoke-free property
  • Valet parking
  • Terrace
  • Airport shuttle service
Show All Amenities

49,061

92,077

47% OFF

+ ₹12,854 taxes / night

Earn 619 Reward Points

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive, Playa del Carmen, Quintana Roo, Mexico, 77710

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive CASITA SUITE

CASITA SUITE

  • 708 sq.ft (65.77 sq.mt)
  • Smoking policy – non-smoking available
  • Desk
  • Safe
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OPTION 1
  • Non Refundable

49,061

92,077

47% OFF

+ ₹12,854 taxes / night

Earn 619 Reward Points

Ratings & Reviews

google

4.3/5

245 Ratings

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Amanda “Blondie” B
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3/5

20 Jan, 2024

The resort was beautiful. Be prepared to do a LOT of walking, like 10 miles a day. For an all-inclusive resort, there was an upcharge for most everything. The personal concierge was ALWAYS busy. Restaurants required reservations but were always booked already, making it difficult to find a place to eat. Shuttles were scarce, didn't stop, or were already full. Activities that were included rarely occurred. Everything was charged in USD, not pesos, so $10 for a small bottle of Gatorade and $65 for a normal sized sunblock. One of the guards even pointed a gun at a guest in our group for being on rocks in the water. There were no signs saying not to be in the area. Some of the staff were amazing. Ask for Macaroni when you can get a shuttle, he was the best!
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Omar Attaie
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2/5

29 Jan, 2024

I've only been to a handful of all-inclusive resorts around Mexico, but this one was by far the worst experience I've had. It probably deserves a 1-star but I'll be nice and give them an extra star for a few staff on their resort that didn't make the experience miserable. Here are things that went wrong/recommendations: -None of the restaurants have water bottles -Half the staff don't know how to make mocktails -A majority of the staff are not friendly and really don't want you to interact with them at all -Very few bartenders go around the pool to offer you a drink -They tell you to download the app and that you can do everything on it...yet the app barely works and crashes all the time. Whenever we put through a room service request on the app it says it's completed and yet nothing happens. -All the restaurant menu's are wrong on the app. Also, all the restaurants are almost always full and overly packed. We were told they had several GF (gluten free) options but were disappointed with what we experienced. The staff also weren't trained well on how to handle us when we told them there was a GF person in our party. -Most of the staff are absolutely clueless on what's going on. This includes the concierge who pretty much is only there to make your dinner reservations for you. -Housekeeping & turn down service are at completely different times every day. Most resorts try to do it around the same time everyday so you have a good idea when they will be in your room. Nope, one day it's at 1 PM and the next it's at 7 PM. They never restocked our mini fridge bar & snacks once during our trip. However, they made sure to rearrange the beer in my mini fridge every single day. -The shuttle service here is absolutely horrible. We had to wait 20-30 minutes for a ride most of the time. If you do need a ride, you practically have to jump in front of a cart. The drivers act like they don't see you so they don't have to give you a ride. If you don't get a ride, you will have to walk endless miles to get to your destination. -The coffee machine in my room didn't work. There is actually no to-go coffee on this resort except for a Starbucks that costs extra. I called to have coffee delivered to my room and waited over 2 hours and nothing. We tried to order room service for dinner one night when it was raining, I had to call them 7 times to check on the food. It takes 2-3 times longer than they say, and half the times you call for cleaning or room service nobody answers the phones. -This is the first resort that didn't ask us how our experience was at checkout or have us fill out an exit-survey. -The phone in our room pretty much didn't work -The food was very underwhelming in terms of flavor -I've never heard 'No' so many times on a vacation. If you make an ask or request, they don't mind saying no and moving on. Nobody really wants to go out of their way to make your stay better. -Casitas doesn't offer enough to make it a standalone resort, so you will have to cross over into the royale. You will need a shuttle ride because it's miles long. Be warned however, royale is filled with wedding parties and people who want to party all the time and isn't as intimate for couples. -Shower in my room was either way too hot or way too cold most days. -Wifi wasn't working at all on the resort the last day of our trip. -The health bar was one of my favorite places on the resort but the man who worked behind the counter there everyday made it horrible. He acted upset whenever someone would walk up to order. -The few people who prevented this trip from being a complete disaster: Randy (Bartender), Carmen (Gift Shop), Macaroni (Luggage carrier), and Jose (Spa). Ricky/Ricardo (Resort Mixologist) made my wife's day when he was bartending at our pool and could make her mocktails. He was the best staff member on the resort. The chef at La Isla also went out of his way for our table one night. Aside from them, every other staff member we encountered was a negative experience.
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Kevin Davis
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5/5

30 Oct, 2023

Words can barely describe the beauty of this amazing resort. The gourmet restaurants are some of the finest we have encountered. Room service was fast, and almost everything was part of the all-inclusive. Cesar was our personal bartender for the week and did a fabulous job. He makes it a point to remember your name from the moment you tell him what it is. The pool area was beautiful and extremely well kept, as was the rest of the resort. Everyone was very professional. My only complaint was that the concierge did not seem to be trying to fulfill our requests but instead kept trying to oversell us for excursions that took too long and were overpriced. Do your own research prior to arrival. Every restaurant was amazing with incredible food. The room was fantastic with an outdoor shower experience you will never regret!! The indoor shower was beautiful, but after using the outdoor one, we never used the indoor one again! The house wine on the resort wasn't great, but they offered hundreds of other options.
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More About Playa del Carmen Hotels

Hotel NameEl Dorado Casitas Royale, Catamarán, Cenote & More Inclusive
Price₹49,061
Reviews245
Star Ratings5
LocationPlaya del Carmen, Mexico
Check-in03:00 PM
Check-Out12:00 PM
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive
hotel_imagesmap

-86.93438

2026-02-16

2026-02-17

Playa del Carmen
Quintana Roo
77710
MX

3

2

5

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Room

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Room

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Room

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Room

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Room

Interior Entrance

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Interior Entrance

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Room

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Room

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Room

Bathroom

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Bathroom

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Room

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Room

Living Area

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Living Area

Bathroom

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Bathroom

Bicycling

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Bicycling

Interior Entrance

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Interior Entrance

Interior Entrance

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Interior Entrance

Room

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Room

Spa

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Spa

Arcade

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive - Playa del Carmen - Arcade

10

4.3

245

24-hour front desk

Smoke-free property

Valet parking

Terrace

Airport shuttle service

Check-in instructions
  • Extra-person charges may apply and vary depending on property policy.
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Professional property host/manager.
  • No cribs (infant beds) available.
  • Minimum guest age is 18.
  • No rollaway/extra beds available.
  • Caters to adults only.
  • No elevators.
  • Special check-in instructions
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..
  • Guests under 18 years old are not permitted at this adults-only property..
  • No pets and no service animals are allowed at this property..
  • Guests can access their rooms with a mobile device.
  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
  • Pet Policy
  • Pets not allowed.
  • Service animals not allowed.
  • Top Facilities
  • Smoking policy – non-smoking available
  • Desk
  • Safe
  • Room Amenities
  • Blackout curtains
  • Wardrobe/closet
  • Bathroom
  • Spa tub
  • Body soap
  • Toilet paper
  • Shampoo
  • Slippers
  • Private bathroom
  • Hairdryer
  • Basics
  • Housekeeping - daily
  • Private bath or shower
  • Air conditioning