Erdem Hotel

Location is Amazing! Right by the beach. There's every kind of shops under the building. The room was big, but the AC was too small for the room. Breakfast was below average. Overall, it seemed not worth what we paid

The hotel rooms and breakfast were pretty standard, the location was great and hotel staff were lovely and very accommodating. There's also a spa within the hotel, I had my treatments with Zelda/Selda (unsure of spelling) who was lovely but the male manager was absolutely horrible! I had come to the spa reception twice before my actual booking to ask about spa packages on offer and prices. We had confirmed the treatments and prices beforehand, and that they do accept card. After my relaxing treatments I went to pay and was told I would need to pay an additional amount as 'card commission', I was able to explain to (who I believe was) the female front of house / manager who spoke English well, she understood my point that this was not communicated me to beforehand however the male manager was extremely emotional and aggressive, he didn't speak English but kept shouting at me to pay the 'full price' (more than what was previously agreed with me). I explained if they told me beforehand I would have taken out more cash, but as it was the last day of my holiday I no longer had enough cash and refused to pay more via card than what we had discussed in detailed and agreed. He kept shouting and gesticulating very aggressively, I think he was trying to bully me into paying more, this could potentially be something he does often to overwhelm and bully young female travellers into giving more money, the female employees were calm throughout this conversation and seemed to understand my point. He singlehandedly ruined a very lovely and relaxing holiday on my last day, solely because of this one person I could never recommend this spa.