Fairfield by Marriott Anaheim Resort

This was tough for me to rate. I want to give it 3 stars, but in the end decided to go with 4 stars. There are a handful of hotels closer, but this was pretty close and I was happy with the location for walking to the parks. All of the hotels that are close charge a crazy rate for parking, as does this one. It's just part of what you sign up for. The room overall was clean in that the main floors were not gross, the sheets were clean, and the beds were extremely comfortable. That being said, the sink had gunk in it, like it hadn't been cleaned thoroughly, the coffee maker and that area were all dusty, like nobody bothered to wipe them off and the refrigerator also could have been wiped out better. The shower was clean and well kept and I felt good about the room outside of the bit of lack of cleanliness in those areas. My biggest complaint is that I booked a king bed room 6 months in advance. Yet when I did mobile check-in, they gave me a queen room. I called to tell them I was being put in the wrong room and they said they were over-sold on king bedrooms and all they had were queens. If you don't have the room, let people know that 6 months in advance instead of waiting until the day before. I also requested a handicap room for our second room and they were not able to fill that request either. The staff are very courteous and kind and I felt like they cared, but they also couldn't do anything to help our situation and there were no accommodations made to offset their mistake in booking. The refrigerator didn't work properly. Most of our food froze. I adjusted the settings but it didn't seem to matter, still all of our food would freeze. So, it was rendered inedible and unusable, which was inconvenient and wasteful. No microwaves in the room, but there is one to use on the 3rd floor guest area. It's not a bad hotel and I might stay here again, I would just have to know that I am probably not going to get the room I actually booked, which is unfortunate. And I won't count on a working refrigerator.