Four Seasons Halat

The staff is very unprofessional and not helpful at all! The rooms was full of dust and the toilet had used up shampoo bottles and smelled like sewage when we checked in, showing clear signs that they don’t clean the rooms. The TV was broken. They didn’t clean the rooms daily and only offered to do it upon request! They had a very loud party on the first night we stayed which lasted till 3 am so we barely got any sleep. The pool was empty all the time. We asked for an iron and hair dryer and we got only the hairdryer which they came to ask back for 30 mins later. When we checked out, my fiance forgot 2 new polos in the closet so we called them a few hours later to ask them to keep them safe for us but they said they couldn’t find them which is ridiculous! They kept lying to us as we called them several times to ask if they managed to find the polos, each time with a different excuse such as « the cleaning lady who was there is not on her shift today », « there were new guests in the room so we couldn’t check », « we checked while the new guests were there and couldn’t find them »,etc. At check in they told us they don’t have a safe and it’s better to keep our valuables with us…it felt strange at first as no one would normally enter the room since they don’t clean them daily, but after getting our clothes stolen we knew why they mentioned that! Not recommended at all!

Absolutely amazing place. Staff are so very friendly, it's clean and the views are the best. I have only just left and already booked my next flight so I will be seeing you soon.I cannot wait to return.