Geo38 Prime Suites Genting Highlands

3.9/5(1.19K Reviews)

4 Star Hotel star-logo

Genting Highlands, Selangor

Hotel & Amenities

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₹7,059

₹2,125

About Hotel

Experience the serene allure of Genting Highlands like never before at Geo38 Prime Suites Genting Highlands. Located on Jalan Permai 2, Pahang69000, Malaysia, our 4-star hotel invites you to escape the chaos of everyday life and immerse yourself in the pristine beauty of nature. With affordable Geo38 Prime Suites Genting Highlands room prices, we offer the perfect retreat for all kinds of travelers. Book Geo38 Prime Suites Genting Highlands online for a seamless and hassle-free reservation process.

Situated just a quick 4-minute drive from the charming Happy Bee Farm & Insect World and only 7 minutes from the bustling Genting Strawberry Leisure Farm, our hotel is the ideal base for avid explorers. Our 100 air-conditioned rooms feature fully equipped kitchens with refrigerators and stovetops, providing a comfortable home away from home experience. Relax and unwind in front of the satellite-equipped flat-screen TV or stay connected with complimentary Wi-Fi. Our attentive housekeeping staff is always available to cater to your needs.

With a plethora of nearby attractions, such as the breathtaking Chin Swee Cave Temple and the exhilarating Sky Venture Wind Tunnel, there is never a dull moment. Take a trip to the nearby Genting Highlands Premium Outlets or hop on the Genting Skyway for stunning views. For the thrill-seekers, the Genting SkyWorlds Theme Park and Skytropolis Indoor Theme Park are just a stone's throw away, offering endless excitement.

After a day of exploring, rejuvenate in our refreshing outdoor pool, detoxify in the sauna, or stay active at our well-equipped fitness center. We also provide the added convenience of free self-parking on site. And for our guests traveling from far away, the Sultan Abdul Aziz Shah airport is only 60.4 km away. At Geo38 Prime Suites Genting Highlands, our goal is to give you an unforgettable and comfortable stay while immersing yourself in the unspoiled beauty of Genting Highlands.

Quick Facts

Check-In

03:00 PM

Check-Out

11:00 AM

Rooms

100

Popular Amenities

Designated smoking areas
Sauna
Gym

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹2,125

₹7,059

70% OFF

+ ₹588 taxes / night

Earn 27 Reward Points

Geo38 Prime Suites Genting Highlands, Genting Highlands, Selangor, Malaysia, 69000

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Select Rooms

Two-Bedroom Premier Apartment

646 sq.ft (60.01 sq.mt)
Smoking policy – non-smoking available
Desk

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OPTION 1

Non Refundable

₹2,125

₹7,059

70% OFF

+ ₹588 taxes / night

Earn 27 Reward Points

Ratings & Reviews

3.9/5

1.19K Ratings

Sowmiya J C

2/5

17 Jan, 2024

Not at all satisfied with the property and its service!! We booked a 2 bedroom apartment for 4ppl. Ideally it should have either a king bed or 2 single beds in each room. But the one which was given to us had One room with a king bed and the other had only one single bed which was like a studio room size! When we asked for an extra bed the property asked us to purchase an extra bed for RM50 which was too bad even after paying a reasonable price!! @geo38 residence, Why would you sell the room for 4 people if it cannot accommodate all of them? Why are you even listing on the service platforms?? T was very disappointing for us to have such response from the property!!!! Will never recommend to anyone and will never book again!!! Yes should mention, rooms, bed linens, bathroom, floor, kitchen utensils were clean! Good service!

Leon Langrish

1/5

03 Nov, 2023

Trying to be reasonable with this review because it was so mixed. First the positive. The room we ended up staying in was great. Big place, clean with good views as you can see from the video. The location is ok too, easy access to the shops and cable car to Highlands. Now the bad and the reason a 4 star room is getting 1 star from me. The service. Wow. I have stayed at a lot of different places but this is without doubt the worst customer service I've ever had. We came to check into the 5 bedroom suite, which was quite expensive in comparison to the other rooms but it was our last night so wanted to enjoy it. The room was absolutely filthy. So dirty we walked straight out and asked for another room. After looking we found mould all up the curtains which shows how bad it has been left and for so long it smelt so bad. When we asked for another room the staff offered us 2 smaller rooms at a lower value, and also demanded that we pay cleaning fees for the original room! After explaining how outrageous this was they agreed to drop it after some arguments. Then we were offered the cheaper room. Obviously we asked for a partial refund as the difference in price was about half. They refused. So we then requested a full refund and again they refused. We eventually got it sorted by cancelling the booking and taking the other room. The trouble didn't stop there. Because this had taken us about 4 hours to sort we were tired and went straight to bed. In the morning we were bombarded with 18 phone calls and 4 staff banging at the door demanding a deposit that we should have sorted on check in. Obviously this is not what you expect in any place. I can't explain fully how bad this was or their attitude but I will recommend the management sort the staff and policies out so that guests get treated correctly and not harassed.

Luke Payne

1/5

03 Nov, 2023

"First and foremost, if I could give this place zero stars, I would. We had booked a 5-bedroom unit, but upon arrival, we were greeted by a filthy and foul-smelling environment, as if it had been left untouched for an extended period. The odor was so unpleasant it gave us headaches. We decided to compromise and requested a 3-bedroom unit, which was still two bedrooms less than we initially wanted. The management also asked for a 200 RM key deposit, which seemed reasonable. However, after a frustrating back-and-forth with their extremely rude staff, they granted us a second room. Our relief was short-lived because they then demanded an additional 200 RM for another key, bringing the total deposit to 400 RM. We attempted to find an ATM or cash machine in Genting, but to our dismay, they were all closed, and this was at 2 am in the morning. Keep in mind that we had checked in at 6 pm the day before. As morning came, we discovered 16 missed calls from the hotel, followed by four of their incredibly rude and unprofessional staff members incessantly banging on our door and ringing the doorbell. They claimed they still hadn't received their deposit. We explained that all the cash points were closed, but instead of finding a more reasonable solution, they shockingly requested our passports and mobile phones as collateral, which was unacceptable, unprofessional, and downright unpleasant. I will never consider staying at this hotel again, and I sincerely hope that anyone reading this takes heed and chooses a different place to stay."

Monster Rider

4/5

09 Nov, 2023

The apartment is well designed and having windows overlooking a very beautiful mountain view. Information desk are so kind and supportive. Housekeeping is not paying attention to small things like toiletries and other items. We had to relocate to get a more clean one. Overall, the place is so secured and recommended, but guests need to consider that taxis might not be available at sometimes, so beside GRAB, you may use inDrive as an alternative solution.

Gwendelyn Chee

2/5

13 Nov, 2023

There are 30+floors here but the lift only four and it's small for one, can't really fit more people and we have to wait for a long time for lift when check in and out. And can't even use the staircase they said due to security purpose. We been trap in the floor for almost 30mins. And the room didn't have kettle and hairdryer but the room features shows they have. We only get the kettle when we make few calls to request and the hairdryer have no stock.

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More About Genting Highlands Hotels

Hotel Name	Geo38 Prime Suites Genting Highlands
Price	₹2,125
Reviews	1185
Star Ratings	4
Location	Genting Highlands, Malaysia
Check-in	03:00 PM
Check-Out	11:00 AM

Genting Highlands Hotel by Category

3 Star Hotels in Genting Highlands Budget Hotels in Genting Highlands 4 Star Hotels in Genting Highlands 5 Star Hotels in Genting Highlands

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Property does not require health documentation at check-in.

Professional property host/manager.

No front desk.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MYR 200 per accommodation, per stay.

A tax is imposed by the city: MYR 3.00 per accommodation, per night.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Geo38 Prime Suites Genting Highlands

About Hotel

Quick Facts

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Two-Bedroom Premier Apartment

Ratings & Reviews

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