Gold Sea Apartments

My family and I stayed in a three bedroom apartment from December 25 to 29. We were excited for our stay based on the website and pictures we saw. Unfortunately, the apartment did not live up to our expectations. 1. When we entered the apartment, we discovered that the heater in my daughter's room was not working. They came up to fix it, but it stopped working again in the middle of the night. When we asked about it again, we were offered a portable heater that was not suitable for sleeping with (fire hazard). Eventually it began to work again, but it was held open with duct tape that fell loose often. 2. The bathroom floor of the master bedroom was a mess and the master bedroom door was unable to actually close. 3. One of the showers downstairs was completely unusable because of the way in which the door was installed. If you tried to pull it open, it would immediately hit the sink and not open. If you pushed it, it would block entry into the shower area. 4. The lights to the upstairs outdoor patio were broken making the patio completely unusable in the evenings. We informed the front desk of the issue, but it was never fixed. 5. One morning, my daughter walked in and told us there were ants on the floor and sure enough, ants, were crawling on the main level floor. We informed the front desk and supposedly ant poison was placed down later in the day. 6. On the final day, we went to heat something up in the microwave, and it started to smoke and spark. 8. Finally, we woke up one morning to a large amount of water on the floor of the master bedroom. It was leaking in as a result of the heavy rain. It then started to come in on the stairway, making it very dangerous. We informed the front desk and someone came up to look and take pictures, but nothing was done. We were told that the manager would come. I inquired again in the afternoon and was assured that someone would come to at least clean it up and put down towels, but no one ever did, so I did it myself. We asked again the next morning, but no one came to fix anything until late in the day. This was not only inconvenient by dangerous. We notified the management of the issues throughout the stay. When we returned home, we e-mailed the company. After calling over and over for a couple weeks, we finally received an e-mail back stating that what we were lying and never told them about the issues and that they didn't even exist. We sent pictures, but never heard back. HORRIBLE

I love to travel the globe and always like to write honest reviews as it's the least I can do ! How ever it truly saddens me to actually for the first time give 1 star rating to the this accommodation ! And I think the 1 star is too generous ! If it had 0 star available this would be my option ! I booked this for my wife and I to celebrate the new year and also to celebrate the fact she is pregnant ! Well it turned out to be a disaster ! I turned up to the reception of an old building which certainly doesn't look anything like the pictures ! The only true fact is that it's opposite the beach ! Any way as soon as I give the reception my details he tells me very rudely that there is no rooms available after we had already booked and confirmed previously before arrival ! Obviously this didn't sit too well with me ! And he become extremely rude throwing myself out of the property ! I don't need to add any further comments to this ! How ever it was for the because the hotel from the outside looks very old with the odd dead cockroach in the reception area which hasn't been cleaned recently ! I am glad this outcome happened ! To anyone looking for a hotel I highly recommend you don't book this , one because it could be the biggest headache you have and 2 it's exterior is nothing like the pictures ! I hate to be horrible but I have to be honest !!