Golden Tower Express Anhembi by Fênix Hotéis

I thought this place would good because of the name Ibis associated to it. 1. Online the rate was 260 per day but when I went I was charged 465 Reias per day. Big disappointment. 2. Usually any hotel offers you a bottle of water complimentary to their guests, but these guys charged me 7 Reias for a small bottle of water. That for me is considered to be a shame for being in hospitality business. 3. When your guest is waiting outside for a taxi or Uber it's the responsibility of the security guard to offer you a place to sit. It was strange to see that the security guard only had a good body but no manners. 4. Usually any hotel should have cash change available. The guest does not come with exact change. They took away all the change I had and next day when I asked at the reception to give me change for 200 Reias, she rejected straight away. But I know she had change. After paying 465 Reias per day it's shameful to see you can't even give change for 200 Reias. 5. The surrounding of the hotel it can be called as beggars street, don't feel safe at all. The beggars keep coming over and over again asking for cigarettes, asking for money which is very irritating. 6. A lady guest was waiting for uber and it started to rain, the security guard offered an umbrella which was good gesture, however the umbrella was broken from all side. It looked so shameful that a hotel with such name cannot even offer a proper umbrella to their guest. 7. The rooms are nice and clean, the interiors are good. Everything was working. 8. They offer complimentary breakfast in the morning which was good. Overall I would give a Zero rating. But just because the rooms were absolutely clean I would give it a 1 out of 5. Thank you for teaching me a lesson and adding an experience to my travel history.

Not a great hotel. Rooms are very basic, food as well. Position is ok if you're going to a trade show.