Hanoi Elpis Hotel

4.4/5(114 Reviews) rating

3 Star Hotel

1/67

About hotel

Experience the best of Hanoi at an affordable price with the Hanoi Elpis Hotel. Perfectly situated in the bustling Old Quarter, at No.5 Dong Thai, Hoan Kiem, Vietnam, this hidden gem offers modern amenities while still retaining its traditional charm. Take a short 10-minute walk to the beautiful Hoan Kiem Lake and immerse yourself in the local culture while exploring the vibrant streets filled with charming shops and delicious restaurants. Choose from 15 well-appointed rooms, all equipped with air-conditioning, a minibar, and a flat-screen television for your comfort. Stay connected with complimentary Wi-Fi and enjoy a wide range of cable channels. The private bathrooms, complete with showers, complimentary toiletries, and hairdryers, provide all the necessary conveniences for a relaxing stay. Conveniently located within walking distance of several landmarks such as the Old City Gate and Bach Ma Temple, the Hanoi Elpis Hotel is the perfect base for exploring the beauty of Hanoi. Indulge in the local culture by browsing through the Dong Xuan Market or the Hanoi Old Town Night Market, both just steps away from the hotel. After a long day of sightseeing, relax on the hotel's terrace and admire the stunning views of the city or unwind in the cozy common area with a television. Business travelers will appreciate the efficient express check-in and check-out services, as well as dry cleaning and laundry options. Savor a delicious meal at the hotel's restaurant, which offers a variety of authentic Vietnamese dishes. And for those wanting to venture further, the Noi Bai International Airport is just 27.7km away. Affordable rates and top-notch amenities make the Hanoi Elpis Hotel an ideal choice for all travelers. Don't miss out on this opportunity to explore the vibrant city of Hanoi. Book your stay now and experience the heart and soul of this captivating city. Hanoi Elpis Hotel room prices are unbeatable, and booking online is quick and easy. Don't wait any longer, reserve your room at the Hanoi Elpis Hotel and discover the charm of Hanoi.

Highlights

• Walking distance from Hoan Kiem Lake and Ta Hien Street • Short distance from Hanoi Old City Gate and St. Joseph's Cathedral • Variety of room options including 15 air-conditioned rooms with minibars and flat-screen TVs • Complimentary Wi-Fi and cable programming available • Proximity to popular tourist attractions such as Bach Ma Temple, Ancient House, and Dong Xuan Market • Convenient location near the airport (27.7 km) and railway station (0.7 km) • Amenities include a terrace, free Wi-Fi, and a common TV area • Business-friendly services such as express check-in/out and dry cleaning/laundry • On-site restaurant offering a satisfying meal option

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Terrace

Concierge desk

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Terrace

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Pet Policy

Pets not allowed.

₹1,852

₹2,736

32% OFF

+ 232 taxes / night

Earn 20 Reward Points

Select Rooms

Standard Double Room (Bathroom Outside)

16 sq.ft

Smoking policy – non-smoking available

Shower

Electric kettle

Soundproof

Minibar

Free toiletries

Safe

Desk

Slippers

Private bathroom

Hairdryer

Housekeeping - daily

Air conditioning

Ironing Services/ board

See All

OPTION 1

Refundable

₹1,852

₹2,736

32% OFF

+ 232 taxes / night

Update Price

Earn 20 Reward Points

Amenities

Location

H�ng Bu_m, Hanoi

View on Maps

Ratings & Reviews

4.4/5

114 Ratings

Tee Hea

4/5

22 Jan, 2024

The room had a balcony! A balcony in Hanoi for a reasonable price. Private bathroom, easy access to coffee shops and restaurants. The owner is lovely and helpful. There is no elevator but caused no issues for us on the 5th floor. A restaurant below was quite loud one night. It's a big city, it's alive with sounds. However, I did not hear the neighboring rooms in the hotel. The bed was comfortable, room cleaned every day. I recommend if you can do the stairs and sleep well, if there happens to be noise.

Milo Tolley

4/5

5 Jan, 2024

“Overall good stay with friendly host” Welcoming host who was happy to give recommendations on arrival. Room cleaned each day and water bottles provided. Location is in the Hanoi busy area but noise not a big issue considering. Room was on the 5 floor, wasn't ideal with luggage.

robert Scales

4/5

4 Dec, 2023

Hanoi Elpis hotel is a V good place to stay. It is well situated and the staff are great and the rooms very clean. It met all my needs in a hotel and I shall return for sure.

Lu Sch

1/5

24 Oct, 2022

Every star is too much here. We really wonder how the ratings here come about. First of all, we are not squeamish about hotels and have stayed in some of them. But the Elpis Hotel was the pinnacle of our trip. We deduct the first star because our room ceiling was moldy - and not just a little, but meters long. Other corners of the room were also moldy. Hazardous to health. We deduct the next star because we booked the room with bathroom "in the room". However, we received a room in which the bathroom was only accessible via the balcony. We deduct another star because the room was not clean at all. The faucet was apparently not cleaned for ages, on the mattress were quite a few stains and even hair. The A/C control was full of dirt so you didn't want to pick it up. The next star is deducted because our towels had holes. How can you offer guests something like that? The room had cardboard walls. You could hear everything outside, and the window above the door was only shielded with some plastic. The safe did not work and even when we asked the cleaning staff for help, nothing changed. We were really shocked in what condition a "3-star hotel" can be. How all the good reviews on Google and the other booking sites come about is really a mystery to us. We did not try the breakfast. When we approached the lady at the reception about the mold, she did not understand the problem. We were then allowed to look in another room on the fifth floor - but there was a really loud water pump running. The rooms in the pictures look completely different, don't fall for it.

Tee Hea

4/5

22 Jan, 2024

Milo Tolley

4/5

5 Jan, 2024

robert Scales

4/5

4 Dec, 2023

Hanoi Elpis hotel is a V good place to stay. It is well situated and the staff are great and the rooms very clean. It met all my needs in a hotel and I shall return for sure.

Brian Chu

3/5

9 Oct, 2023

Room was fine, although a bit dirtier than I expect. There were a couple ants and I also saw a cockroach and another insect at one point. Really thin sheets. It was also inconvenient to have to use the key to lock/unlock the door even from the inside.

Lu Sch

1/5

24 Oct, 2022

All Policies

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.