Hostel Angelina Old town Dubrovnik

There are two buildings for the hostel, one in the middle of the town centre and one at the top of the old town and it wasn’t clear which building you were staying in when you book. Many people were told to go to the central main hostel but were actually booked into the smaller hostel at the top of the old town and had to carry their bags up many flights of stairs because of the unspecified location of their booking- this needs to be clarified. The hostel only accepted cash payments which wasn’t convenient. The building in the main centre was more modern with better facilities and it was cleaner, whereas the building up the stairs at the top of the old town was older and grimier, and this is where we stayed. Our hostel building was much smaller and it wasn’t as central as the other main building, however it was more expensive to stay in. The cleanliness and facilities weren’t worth the price. The beds and pillows were not comfortable and the bathrooms were old, small and dirty. Despite this the location within the old town was accessible disregarding the stairs. What made the stay at the hostel a great experience for us were the volunteers Benny, Luiza, Evie and Meadhbh who were all incredibly friendly and welcoming when we arrived. They helped us navigate our way around and cared about making our experience in Dubrovnik a great one. During our time in Dubrovnik a group of us from the hostel went to a local beach and there was a miscommunication between a bunch of locals who threatened us. The group leader from the hostel Benny handled the situation maturely and calmly and made sure we were all safe and respected. He handled the situation appropriately and many onlookers came over and congratulated Benny on how he gracefully handled the situation. Overall, the hostel was extremely expensive for what it was and the facilities it had, but the volunteers were what made us have an amazing stay and enjoy our time in Dubrovnik.

First, the hostel is not at the (very) uphill location that is shown on Apple Maps. Instead, the check in is on the far end of Old Town and up a narrow winding flight of stairs, which they do not make apparent enough. Second, it’s CASH ONLY for the rooms despite being on the more expensive side… of course except for the incidentals and no show or cancellation fees, which somehow they can take down and charge on credit cards. They are very rude about this and while there are ATMs in Old Town, there are none within the direct area of the hostel. The hostel is actually a collection of rooms all across the city and my group was staying in 3 different rooms quite far from each other scattered across the Old Town from end to end. Randomly situated rooms across the town was not suggested to us as a possibility prior to booking and we had no choice of where we could be nor clued into how far away the rooms could be from the check-in location. Everyone working there has a less than helpful attitude and were quite inconsiderate of our group towing luggage all over the place, given that we had to go upstairs to check in only to be led further away from the building and up stairs other places to get to our actual room. While the rooms were decently clean and suitable, this hostel is so overpriced for what it is and the reviews are misleading. My group and I will not returning nor recommending this location to anyone, and do not advise staying here if you want to avoid disappointment.