Hotel Baraquda Pattaya By Heeton

The definition of a 5 star hotel includes "Properties at this level will display excellent design quality and attention to detail". Not sure how this hotel achieves this. As we stayed in an actual 5-star hotel in a different part of Thailand prior to coming here, the difference is stark. The food is half the quality and diversity (they use instant coffee at breakfast 💀). They claim they have a spa but the building for this amenity seems abandoned and nobody was inside. The pool is dirty :') not as a dirty as the ocean front in Pattaya but you get the drill. The wifi is definitely inadequate for the price you're paying per room. I had to work remotely during my stay and needed to use data with a hotspot. If you wanna scroll on Instagram ig it's fine. But if you're paying for a Suite it feels a bit like a joke. We used their laundry washing services and our clothes came back bleached and shrunk. One piece of underwear had mysterious spots on it. It's hard to understand how they could get this wrong. Every hotel we trusted our clothes with in Thailand took expert care of them. It's not rocket science. 🥲 Finally, the part everyone cares the most about- the rooms themselves. They're nice, practical, accessible and quiet, but not luxurious. If all you care about is a place to crash then you won't care. Their beds are comfortable and their sheets are pristine (albeit, again, with mysterious stains here and there). If you book on a higher floor (floor 4 and up) you will also enjoy a nice view. We primarily stayed in the room and made use of the somewhat newer-technology TVs for steaming, the jaccuzi for relaxing and the desk for working. The desk was a nice touch, as was the "kitchen" island at the entrance. I will not recommend this hotel to anyone looking to book a 5-star stay. Which begs the question of who should be booking it, since folk who are backpacking and looking for a place to crash have better, cheaper options. That being said... taking into account what many people come to Pattaya for, this hotel will continue to thrive off of a very specific demographic.

I personally don't care, but the suite could be tightened up. Everything is working,the place is clean, and the staff is amazing. So if you are not looking for a 3 star Michelin kind of place it is the place to be.