Hotel Drisco

Great location in the beautiful neighborhood of Pacific Heights and centrally located to many great spots in the city. The rooms are standard with some nice touches and amenities. Unfortunately, this is all you are paying for. The front desk staff was terrible and did not make us feel welcomed at all. After staying three nights, we didn't even receive a thank you for staying with us. There are much better options in the city that offer a more inviting experience. Sadly, we will not be returning.

Classy and safe neighbourhood. The ultimate reason why we chose was due to the neighbourhood which is very safe with police patrol and high net worth residents. Note it is Difficult to get to without a vehicle. Steep hills and a bit of walk from the shops. Pride in how the hotel maintains its premises and staff are hardworking and polite. They provide some extra services like valet services and chauffeur (subject to availability). I appreciate the thought how they have managed to make an old hotel appealing. I dont think Hotel Drisco merits its 4.9. I prefer warmer hotels so I felt out of place at times. Hotel is more classy than friendly vibe. Reception could have been warmer to all guests. I felt besides Victor, other receptionists were a bit standoffish. Generally felt not a hotel for international tourists but more local clientele and regulars. I was excited about breakfast but it was disappointing and not very nice. I was also excited about the wine evening reception but it wasn’t that good. Both are at the basement so the atmosphere was quite stuffy. Really comfortable beds and pillows and careful thought in how to use the right spaces to create comfort. The warm toilet tiles were a nice touch. My drop in stars is mostly due to the fact that my thermostat was not working for all 3 nights. They did promptly provided a portable plastic radiator. They promised to fix it but didn’t but we didn’t want to make a fuss. For the first time in the trip, we had the worst sleepless nights in this particular hotel. Probably due to the thermostat not working and also we faced a rather creepy abandoned building. Woke up and tossed and turned for a bit every night. Nights felt uneasy and we woke up mostly tired. My last complaint is that even after 5 days I have not received my deposit placed on my debit card for hotel incidentals. It still states pending on my debit card so not sure why the hotel has not cancelled or reverted the deposit. Usually for other hotels, it takes a day or the most 3 days. Update: I want to give credit to hotel particularly to Victor for checking about the deposit. He is professional and responsible. Even then, it took one month before my deposit was returned to me. They also wanted to give credit for the inconveniences during the stay but I doubt we would return.