Sorry! This hotel is unavailable for your current search.Try changing dates, number of travellers or rooms

House Serena in Rome

2.2/5(17 Reviews)

0 Star Hotel star-logo

Rome, Lazio

Room Unavaiable

Hotel & Amenities

Rooms & Rates

Rating & Reviews

All Policies

About Hotel

Location: Located in Rome (Vatican), this apartment is within a 15-minute walk of Sistine Chapel and St. Peter's Basilica. This apartment is 1.5 mi (2.4 km) from Piazza Navona and 1.7 mi (2.8 km) from Pantheon.Rooms: Make yourself comfortable in your apartment.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Villa Doria Pamphili - 0.4 km / 0.2 mi
Paul VI Audience Hall - 0.4 km / 0.3 mi
St. Peter's Square - 0.8 km / 0.5 mi
Sistine Chapel - 1 km / 0.6 mi
St. Peter's Basilica - 1.1 km / 0.7 mi
Vatican Gardens - 1.1 km / 0.7 mi
Palace of the Governorate of Vatican City State - 1.1 km / 0.7 mi
Auditorium Conciliazione - 1.4 km / 0.9 mi
Tiber River - 1.4 km / 0.9 mi
Vatican Museums - 1.5 km / 0.9 mi
Via Cola di Rienzo - 1.5 km / 0.9 mi
Corso Vittorio Emanuele II - 1.5 km / 0.9 mi
Bambino Gesu Hospital - 1.5 km / 1 mi
Castel Sant'Angelo - 1.7 km / 1 mi
Palace of Justice - 2.1 km / 1.3 mi

The nearest airports are:
Ciampino Airport (CIA) - 33.8 km / 21 mi
Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 28 km / 17.4 mi

Amenities: This apartment offers complimentary parking nearby, wheelchair access, and designated smoking areas.Business Amenities: Guests will find features like an airport shuttle.

Quick Facts

Check-In

03:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Smoke-free property
Airport shuttle service

Show All Amenities

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Select Rooms

Apartment, 2 Bedrooms, Accessible, Balcony

Unavailable

Ratings & Reviews

2.2/5

17 Ratings

Imogen Byrne

1/5

27 Sep, 2019

DO NOT STAY HERE. Honestly, save your money. This place is truly awful. It's located on the third level of a very old and grimy building, with unsavoury characters lurking around. If you make it up the terrifying and tiny lift to the third floor then you're doing well. The walls and doors are incredibly thin, you can hear all other guests, along with what they're watching on TV and listening to on their phones. The bathroom is tiny, the rooms smell unpleasant and despite there being a security door to get into the hallway with guest rooms, we had drunk people knocking on our door at midnight asking for beer. We also had to endure hours of noise, with the couple in the room next to us having a very loud and explicit argument well past 2am. We called the staff several times to request that they take care of the situation and they did nothing more than knock on these people's door once to ask that they keep it down. This had absolutely not effect. When we asked the next morning to be reimbursed for our stay considering we did not get what we'd paid for (a night of rest and sleep), they did not take our request or our concerns seriously at all. The only thing offered to us was to waive the 7 euro city tax in exchange for us not to write negative review online, which is such a joke considering we paid 98 euros to stay in this dive. Needless to say we paid the tax and are now spreading the word to save other innocents from this awful place! Hotel Tito is on the same street and 1000 times better than Serena House.

Shumani Selvaggia

1/5

12 Mar, 2021

Don't come here, you're just wasting your money!!!! Starting with cleaning. An apartment without a working TV. Chaos everywhere and at all times. Parking absent and unobtainable!!! We even had to go out and buy lighters so we could cook. They didn't even bother to leave any matches. door that cannot be closed from inside the apartment. Really dirty and disgusting kitchen. Dirty cutlery and greasy pans for who knows how long. A shame

Ariel Luto HP

1/5

20 Oct, 2020

Definitely bad service... 1. Hardly recognizable from the road. 2. There was no one at reception. And even when he called, no one answered. 3. We were given 2 towels counted for 2 days. 4. Dirty sheets 5. They gave us blankets without sheets 6. Bathroom dirty and full of insects 7. They only gave us one roll of toilet paper. 8. Hot water sometimes was not available 9. The phone didn't work Then see if you want to go!

Quicorro F

1/5

21 Sep, 2019

The truth is that it has been one of the worst hotels I have ever stayed in. 1 As soon as we arrived, the hotel staff told us that they had not received the booking email, but that there was no problem, they gave us a room, they gave us a larger room, but before knowing what the room was like, they told us that we had We had to pay 4 euros per day for the air conditioning which was not specified in the booking (embarrassing). The receptionist told us that he had given us the large room because they couldn't find a small one with a bathroom but in exchange he asked for a review. 2 When we got to the room we saw that it was a large room, when we opened the shower I don't know if it was because the pipes are old but the first seconds the water came out like reddish 3 When I showered, reddish water came out for the first few seconds, I went to use the hairdryer and it didn't work, it was broken so much that I was left with a piece in my hand, when I left the room I informed the staff and they said they would fix it, when I got there The night at the hotel, the dryer was fixed with a piece of “clear tape” or transparent seal, sparks came out of it. 4 When we arrived at the hotel two of the nights we found a person smoking crack on the stairs. 5 When we asked what time we had to leave the hotel they told us at 10:00 a.m. (2 hours less than any hotel). 6 Breakfast was a laugh, it was supposed to be included and breakfast was a croissant with coffee or juice, the only good thing about this is that they bring it to your room (Unheard of for someone to pay for this). 7 the beds were very uncomfortable, they didn't have fitted sheets and the towels were like rags, you couldn't dry yourself. 8 We asked for the bill when leaving the hotel and they told us no. The room was actually clean and the hotel person was very friendly but I wouldn't go again even if I had to sleep at the train station.

Belen Banuelos

1/5

11 Aug, 2020

The building is a cave, with people smoking and dealing on its stairs. Smelly. Insecure. Which looks great in a novel, but in reality it's scary. The guy serving must be used to the customer's horrified reaction, because the first thing he tells you is that you can cancel. Of course they charge you the same for the room. It's incredible but you won't find real photos of clients.