Hoyo Hoyo Safari Lodge

The lodge is absolutely amazing. Everyone is super friendly, the location is great (many animals can be spotted right from the terasse) and the food is superb (also really great vegetarian options). Our guide Hali for the game drives was beyond expectations. He was so enthusiastic, loves the wild and knows all about the animals, birds, plants and more. He taught us how to follow tracks and we saw so many rare animals.

Stealing Money from a Patient in a Hospital Bed For my 30th birthday, my girlfriend and I had planned (through an agency) a trip to Kruger. We booked well in advance in October at two lodges (one being Hoyo Hoyo). We were set to arrive to Hoyo Hoyo on Thursday the 11th January, and were really excited however on Friday the 5th of January, my personal health took a surprising turn and I had to be hospitalised. (Please note that I am writing this on Wednesday 10th January from my hospital bed). My girlfriend already stressed with my health contacted the agency we booked through to ask if we could postpone our trip due to the extreme unforseen cirumstance. One lodge was very sympathetic to us, stating it would be fine for us to delay our trip for up to 6 months until I was in a better state to travel. Hoyo Hoyo however refused. They refused to allow us to delay our trip, or give us any of the money we had already paid (we had paid the full cost of our two nights, game drives, and food before even going to the hotel). They have 0 empathy, or sympathy it is clear they care about their clients, up until the money is in their pockets. They stated that if you need to make alterations, or cancellations to your booking within 30days (or less) of your trip they are under no obligation to help or accomodate this, which in our case they made clear they would never do. When my girlfirend and I do eventually travel to Kruger for my birthday we will make sure to go nowhere near this Lodge, we will recommend our friends to stay as far away from it as possible, and we have spoken to the agency we went through who has promised they will now go through other hotels due to the sever lack of compassion Hoyo Hoyo has shown us. I hope this review will deter anyone from going there, there are so many other brilliant lodges to stay at in the park where we have stayed in the past (or the one who allowed us to delay for 6 months), but this is not one of those. Once again Hoyo, thank you for reminding me that there are people and business' out there who have no empathy or compassion for other people, and who only care about taking your money. If you are reading this I hope you realise that you have stolen money from somebody currently lying in a hospital bed, hooked up to machines, and that you guys can live with that.