Illusion Boutique Hotel

3.9/5(712 Reviews)

3 Star Hotel star-logo

Playa del Carmen, Quintana Roo

102

Hotel & Amenities

Rooms & Rates

Rating & Reviews

All Policies

₹9,607

₹3,819

About Hotel

Illusion Boutique Hotel By BFH, conveniently located in the heart of Playa del Carmen, close to the lively Main Beach, is the ultimate getaway for travelers looking for a perfect blend of comfort and affordability.

The hotel boasts 45 luxurious, well-designed guestrooms, with modern amenities to cater to the needs of the modern traveler. Stay connected with complimentary Wi-Fi, unwind with cable programming, and refresh in the private bathrooms with showers. All the essentials for a comfortable stay are taken care of at Illusion Boutique Hotel By BFH.

But it's not just the comfortable guestrooms that make this hotel stand out. With a 24-hour front desk and multilingual staff, business travelers can make use of express check-out, ensuring a hassle-free stay.

For relaxation, guests can indulge in a soothing massage or take a dip in the outdoor pool, surrounded by the tranquil ambiance of the hotel. And for food lovers, Maison Pierre, the hotel's onsite restaurant, offers a feast for the senses with its international cuisine and scenic garden views. For a more private dining experience, room service is available, and a refreshing drink at the poolside bar is the perfect way to unwind after a day of exploring the city.

Start each day with a delightful continental breakfast served in the charming garden courtyard. With the Main Beach and popular attractions like the 3D Museum of Wonders and the Mercado Playa del Carmen just a short walk away, guests can easily immerse themselves in the vibrant energy of the city.

With its prime location between 5th Av. and the ocean, at 8th St North, QROO77710, Mexico, and only 22.1 miles from the Cozumel International Airport, Illusion Boutique Hotel By BFH is the perfect choice for air travelers. Book Illusion Boutique Hotel By BFH online now and experience the luxury and convenience like never before at this charming hotel in Playa del Carmen.

Quick Facts

Check-In

03:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk
Multilingual staff
Smoke-free property
Library
Terrace

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹3,819

₹9,607

60% OFF

+ ₹1,303 taxes / night

Earn 51 Reward Points

Illusion Boutique Hotel, Playa del Carmen, Quintana Roo, Mexico, 77710

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Select Rooms

Standard Room

355 sq.ft (32.98 sq.mt)
Smoking policy – non-smoking available
TV
Room service
Minibar
Shower

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OPTION 1

Non Refundable

₹3,819

₹9,607

60% OFF

+ ₹1,303 taxes / night

Earn 51 Reward Points

Ratings & Reviews

3.9/5

712 Ratings

Borja Aranguren

1/5

20 Jan, 2024

Worst hotel ever. When we arrived late at night, they told us they had booked our room to someone else. The solution was to fit our group of 6 people in two small beds. Next morning, the indemnity for us was an upgrade in the breakfast: being able to order 2 scrambled eggs instead of one. Absolutely unacceptable. And the service, including the manager, were impolite to us. I would absolutely avoid this hotel. Next morning we moved to somewhere else. There are many more better places in Playa

Ray Scott

1/5

14 Jan, 2024

THIS IS THE WORST HOTEL IN THE ENTIRE WORLD. AVOID AT ALL COST. Our room was nothing like the so called executive sweet that we booked online. The pictures on line are a lie. When asking the guy at the front desk he stated the room online that we showed him does not exist in there hotel. The elevators don’t work. Our room had ZERO Power in any of the electrical outlets. Which is a problem if you are working remotely. Only the lights worked. No tv power, could not charge my phone or laptop. Again we went the gentlemen at the front desk who said he would change our rooms. This is all just the first couple of hours in our stay at this hotel so we decided to check out of the hotel. When checking out the front desk gentleman says that he came to our room 3 times to try to change our room. Which again was another lie because we left our door open, he never showed and never had any intentions on changing our room. This place is loud (due to the bar across the street playing very loud music until 3am)!we would have never got any sleep. Oh and the free breakfast is at another hotel BLOCKS away :) lmao. The niceness from this staff is not real. It was obvious they have done this before. Do not trust these 5 star reviews. These 5 star reviews are just more lies likely hired bots or trolls. Also these updates on here from the staff that they are working hard to improve service are again just more lies. This place is terrible. Save your money and peace of mind. Never ever, ever book this hotel.

Fernando Valenzuela

1/5

27 Nov, 2023

Not a 4 Star hotel. Staff was super friendly. Nothing against the staff. They were honest and tried to help and were working with what they had. Rooms that they gave us smelled bad. Then other room they gave us had mold on ceiling and wall. Property needs massive renovation. No elevator, beds matresses were worn out and stiff and with dirty sheets. Stayed 1 night and had to check out to a different hotel. Would not recommend.

Mohamed Sekkak

5/5

17 Dec, 2023

First night, all ok. Room bigger than most I have seen in the Riviera Maya. The staff is very nice. This is a nice hotel in terms of my expectations. I needed a budget stay, a room with air conditioning, an ensuite bathroom, and a view. I did not care about others saying stuff. I chose to take the breakfast. It is offered in another hotel not far. It is a simple breakfast, but it does the trick. This review is after one night, so I reserve the right to change it at the end of my 4 nights stay.

E J

3/5

28 Nov, 2023

Rooms do not look anything like the advertisement. Elevator is broken and looks like it has been for some time as the elevator doors have been “decorated “. Your free breakfast consists of black coffee and a cheese quesadilla. Sheets were stained, beds were hard. I agree with another reviewer that mentioned this place is in desperate need of a renovation. It could be a really cool place, right now unfortunately it isn’t.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

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More About Playa del Carmen Hotels

Hotel Name	Illusion Boutique Hotel
Price	₹3,819
Reviews	712
Star Ratings	3
Location	Playa del Carmen, Mexico
Check-in	03:00 PM
Check-Out	12:00 PM

Playa del Carmen Hotel by Category

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

No cribs (infant beds) available.

Beach nearby.

Children not allowed.

Contactless check-in is available.

No elevators.

Special check-in instructions

Children 5 years old and younger are not permitted at this property..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

A car is not required for transportation to and from this property..

Contactless check-in and contactless check-out are available.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Guests booked in breakfast inclusive rate plans receive a boxed to-go breakfast. This property's beach club is 600 yards (550 meters) away.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Airport Services

Bill Payments

Illusion Boutique Hotel

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Quick Facts

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Standard Room

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