Inn House Loft Spa

I recently had the unfortunate experience of staying at INN HOUSE LOFT SPA, and I must say it was one of the worst hotel experiences I have ever had. From the moment I stepped into the room, it was clear that this hotel was far from meeting even the basic standards of cleanliness and customer service. To start with, despite specifically booking a non-smoking room, the first room I was assigned reeked of stale cigarette smoke. It was incredibly disappointing to realize that the hotel had neglected my preference and failed to provide me with a smoke-free environment. I immediately informed the reception about the issue and requested a different room. However, the subsequent rooms I was taken to were equally disappointing. It seemed as though every room I entered had the exact same foul smoking smell, making it clear that the hotel had a serious issue with enforcing its non-smoking policy. It was evident that the management had either neglected to address this problem or simply didn't care about the comfort of their guests. As if the overwhelming smoke smell wasn't bad enough, the hotel's solution to the problem was to assign me a room on the ground floor. I naively thought my troubles might finally be over, but to my dismay, I found the room infested with mosquitos and various other insects. It was clear that the hotel's negligence extended beyond just the smoking issue. When I confronted the reception about the insect infestation, the staff's response was dismissive and unhelpful. The receptionist callously claimed that there was nothing they could do about the mosquitos, despite the fact that the room was situated on the ground floor right next to plants and a nearby garbage box. This lack of concern for the guests' comfort and well-being was utterly unacceptable. At this point, my exhaustion and frustration reached a breaking point. My companion and I were desperate for some sleep after a long journey, but it was impossible to find any respite in such deplorable conditions. We decided that sleeping in our car would be a better option than enduring the circus of substandard rooms and insect-infested accommodations. In conclusion, my experience at INN HOUSE LOFT SPAwas utterly horrendous. From the initial disappointment of being assigned a smoking room despite booking a non-smoking one, to the subsequent rooms that were all plagued by the same odor, and finally, the ground-floor room overrun with mosquitos and insects, this hotel failed to meet even the most basic standards of cleanliness, comfort, and customer service. Additionally, I must mention that the state of cleanliness in the rooms I was shown was deplorable. Not only did they reek of smoke and harbor insects, but the overall condition of the furniture and amenities was appalling. The sofa was stained and grimy, the bed looked like it hadn't been properly cleaned or made in ages, and the bed linings and covers were visibly dirty and unkempt. The carpet was also in dire need of a thorough cleaning, as it was littered with stains and debris. I strongly advise anyone considering a stay at INN HOUSE LOFT SPA to think twice and explore other options. This hotel's lack of attention to detail, disregard for guest preferences, and dismissive attitude toward legitimate complaints make it a place I would never recommend to anyone.

I have stayed in INN HOUSE LOFT SPA for almost four weeks. The rooms are big and clean. I felt like I was at home because of the staff’s absolute care and kindness. There is a walking track approximately 3 minutes away from the hotel which is well made and lively. Atakule is approximately 10-15 minutes with a car and costs around 40-50 TL by taxi.