Krabi Grand Place Hotel

I wish I could give negative rating. Even 1 star is too much for this dirty place. The room is spacious but it’s an old room. The room looks totally spooky. The bathroom doesn’t have a latch both from inside and outside. The hotel doesn’t have an elevator. So, if you’re coming with a luggage, you have carry it by yourself. They don’t even provide any help. The room has an old TV. The bed was making so much noise. The AC makes noise all of a sudden and doesn’t work properly. I asked for rental bike and the receptionist said it’s not available even though they had bikes parked right outside the hotel. Nobody gives you any information. They charged me 300 baht for checking out late. I had clearly mentioned before checking in that I would check out 2 hours late as I checked in at the hotel at midnight. The receptionist is arrogant and stupid. I would never recommend this hotel to anyone. Especially for girls who travel solo. Disgusting place and disgusting experience overall. Edited review: When hotel fails to deliver a good service, this is how they would respond. Blaming the customer. Why would anyone shout or insult someone without a proper reason? The check-out thing happened at the end of my stay. Why would I shout at someone from the beginning. Even after taking extra 300 baht from me as late check-out charges you are blaming that the customer refused to pay the money. Nobody would come back to this place after so much has happened. Guys you need to start learning some manners and learn how to provide service to a customer who is paying money to you rather than blaming a customer. Every customer who has given less rating to this place can’t be lying about the place. Have some dignity.